Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

Isabel Williams

Sicilian Bella Festa
Swoyersville,PA
3
years of professional experience

Friendly customer service professional with experience in fast-paced environments. Skilled in customer engagement, organization, teamwork, and working under pressure while keeping service accurate, calm, and welcoming.

Work History

Ice Cream Server

2 Years 7 Months
Sicilian Bella Festa | 03.2024 - Current
  • Served ice cream and toppings while maintaining accurate portioning and presentation standards.
  • Handled POS transactions, processed payments, and provided prompt customer service during busy shifts.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Restaurant Hostess

8 Months
Bank + Vine | 09.2025 - 05.2026
  • Greeted guests promptly and managed waitlist flow to support smooth seating operations.
  • Seated parties according to reservation notes, table availability, and dining room pacing.
  • Communicated guest preferences and special requests to servers and kitchen staff.
  • Maintained clean, organized host stand while preparing menus and service materials.
  • Resolved seating delays calmly, offering clear updates and courteous alternatives to guests.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

Bachelor of Arts - Early Childhood And Elementary

Pennsylvania State University | University Park, PA | 05.2030

High School Diploma

Holy Redeemer High School | Wilkes-Barre, PA | 05.2026

Skills

Customer service
Customer engagement
Working under pressure
Cleaning and organization
Teamwork
Patience and empathy

Accomplishments

  • Achieved high honors by completing high school courses with accuracy and efficiency.

Interests

I'm interested in skiing. I have been skiing for 7 years and I'm a member of the Penn State ski club.
I love animals and working with/being around them.
I enjoy taking pictures of nature and my friends with my camera and posting them to the internet.

Timeline

Restaurant Hostess

Bank + Vine
09.2025 - 05.2026Read More

Ice Cream Server

Sicilian Bella Festa
03.2024 - CurrentRead More

Pennsylvania State University

Bachelor of Arts from Early Childhood And Elementary
Read More

Holy Redeemer High School

High School Diploma
Read More
Isabel Williams