Jaleel Dumas
Tallassee,AL
Overview
1
1
Certification
8
8
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car
Auburn , AL
08.2026 - Current
- Processed rental agreements, billing details, and insurance options with accuracy.
- Coordinated fleet scheduling, vehicle transfers, and branch inventory support.
- Supported Enterprise branch operations and customer service during daily rental transactions.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
Sales Representative
AT&T
Anniston, Alabama
07.2025 - 07.2026
- Recognized as top sales representative for 5 of 7 months in 2026.
- Analyzed customer performance goals in a fast-paced sales operations environment, balancing multiple accounts to exceed outreach targets by 15%.
- Managed CRM workflows, ensuring data accuracy and integrity for high-volume customer accounts, facilitating seamless service delivery.
- Resolved complex service issues and maintained brand standards through professional outreach and problem-solving.
- Documented customer interactions in internal CRM systems, ensuring 100% data integrity and timely follow-up on service requests.
Communication Coordinator Intern
Harmon Home Healthcare
Remote
05.2024 - 12.2025
- Coordinated internal and external communications to support lead generation and business development initiatives, resulting in a 10% increase in client retention.
- Created sales collateral and communication templates to streamline outreach and boost customer engagement.
- Presented market research findings to stakeholders, facilitating effective service delivery and alignment with B2B service goals.
- Researched and analyzed service inquiries in help desk logs to identify lead qualification opportunities for leadership.
Online Grocery Pickup Associate
Walmart
Jacksonville, AL
07.2020 - 03.2024
- Executed order fulfillment and data entry for online grocery sales, ensuring data integrity and accuracy.
- Collaborated with team members to streamline workflows and meet delivery deadlines in high-volume retail.
- Managed transaction records and processed payments with attention to detail, supporting the sales team's functions.
Founder
KashClub Apparel
Tallassee , AL
02.2019 - 07.2023
- Founded KashClub Apparel and defined brand vision, voice, and market position.
- Led business development and market research for an independent apparel brand, overseeing account management and billing cycles to enhance operational efficiency.
- Utilized CRM to document customer interactions and analyze sales data, informing strategies that supported brand growth and improved customer satisfaction.
- Created sales collateral and marketing content using Adobe Creative Cloud and Canva Pro to improve brand outreach and lead generation.
- Balanced diverse business needs while achieving performance goals, upholding professional standards across B2B and B2C interactions.
- Led apparel collection development from concept sketches through final product approval.
- Managed brand marketing across social media, email, and online storefront channels.
Education
Bachelor of Arts - Communications, Public Relations, Business Marketing
Jacksonville State University
Jacksonville, AL12-2025
Skills
- Sales
- B2B Services Generation
- Business Development
- Market Research
- Sales
- CRM management
- Salesforce
- HubSpot
- Data Integrity
- Data Analysis
- Digital Marketing
- Content Strategy
- Website Optimization, HootsuMicrosoft 365
- Microsoft PowerPoint
- Operational Coordination
- Graphic Design
- Visual Communication
Certification
- Hootsuite Platform - Hootsuite (April 2021), Social Media Marketing - Hootsuite (April 2021)
Activities
- Volunteer, Chambers of Commerce — Tallassee, AL (June 2022)
- Member, Public Relations Society of America — Jacksonville, AL (August 2022 - August 2023)
Timeline
Management Trainee
Enterprise Rent-A-Car
08.2026 - Current
Sales Representative
AT&T
07.2025 - 07.2026
Communication Coordinator Intern
Harmon Home Healthcare
05.2024 - 12.2025
Online Grocery Pickup Associate
Walmart
07.2020 - 03.2024
Founder
KashClub Apparel
02.2019 - 07.2023
Bachelor of Arts - Communications, Public Relations, Business Marketing
Jacksonville State University