J Emmitt

• Supervise 40+ employees with multiple direct reports.
• Oversee staffing and staffing patterns, including employee recruitment, retention and correction.
• Oversee facilities, property and maintenance including improvements and future planning.
• Develop and implement budgets for program, facility and maintenance needs.
• Ensure compliance with policies and procedures, relevant regulations and industry standards.
• Coordinate and communicate overlapping needs with other departments.
• Evaluate program performance using data-driven approaches to inform decision making and future planning.
• Foster a mindset of continuous improvement by encouraging team members to share feedback and ideas for enhancing program quality.
• Create a culture where employees operate as the best versions of themselves.
• Facilitate a positive work environment that encourages diverse perspectives, ultimately leading to more effective problem-solving within the team.
• Utilize effective in crisis management, including conflict resolution.

A unique position created around my strengths in order to assist ACH during a period of evolution and improvement. Many changes of lasting and significant positive impact were begun and achieved during his season.

• Evaluated areas of improvement and developed processes to take the organization to new levels of excellence
• Orchestrated the process of writing new mission and vision statements and core values utilizing a stakeholdersurvey and input process
• Improved direct care staff recruitment, screening and interview processes in order to hire the right people
• Led the shift to digital records keeping
• Championed a culture of continuous improvement promoting ongoing learning and skill development among team members.
• Successfully managed an organizational culture shift.

• Maintained accurate documentation, ensuring compliance with regulations and confidentiality requirements.
• Utilized documentation process to understand organizational trends and needs.
• Developed necessary programmatic emphasis.
• Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
• Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
• Implemented feedback system for clients to share their experiences, enhancing service quality through direct input.