J. Nicole Bozeman
Austin
Summary
Seeking remote opportunity where I can leverage my extensive administrative expertise, adaptability and commitment to delivering outstanding virtual support and customer service.
Overview
21
21
years of professional experience
Work History
Maintenance Assistant
Walmart
01.2023 - Current
- Clean and sanitizes floors, windows, break rooms, and restrooms utilizing approved chemical equipment.
- Responds immediately to spills and safety sweeps.
- Operates trash compactors, and manages cardboard and plastic recycling.
- Tracks and maintains janitorial supplies restocking chemicals and placing orders when supplies run low.
Uber Driver
Uber Technologies, Inc.
01.2017 - 01.2020
- Provided high-quality customer service, addressing passenger inquiries and concerns promptly.
- Navigated routes efficiently, ensuring timely pickups and drop-offs for passengers
- Openly communicated with parents when transporting minor children.
- Completed 1000+ transportation services receiving a rating of 4.9 out of 5 stars.
Property Management Executive Administrative Assistant/Leasing Agent
Mt. Royal Management LLC
01.2015 - 01.2017
- Processed lease agreements, move-outs, service contracts, and rent collection.
- Liaison between upper management and four property managers.
- Handled property inquiries and vacancies.
- Worked with distressed and agitated tenants to resolve housing issues and concerns.
Intake Legal Secretary
Office of Bar Counsel
01.2006 - 01.2013
- Prepared introductory letters for new case files for six attorneys.
- Performed legal research to find incarcerated persons.
- Managed legal filing deadlines and attorney activities.
Education
Administrative Assistant Certificate -
Katherine Gibbs Business School
Norwalk, CT01-1987
Skills
- Customer service and conflict resolution
- Adaptability and willingness to learn new software
- Time management and the ability to work independently
- Organization and multi-tasking
- Team Oriented
- Problem-solving and critical thinking
- Attention to detail
- Written and oral communication
Timeline
Maintenance Assistant
Walmart
01.2023 - Current
Uber Driver
Uber Technologies, Inc.
01.2017 - 01.2020
Property Management Executive Administrative Assistant/Leasing Agent
Mt. Royal Management LLC
01.2015 - 01.2017
Intake Legal Secretary
Office of Bar Counsel
01.2006 - 01.2013
Administrative Assistant Certificate -
Katherine Gibbs Business School