J. Nicole Bozeman
Austin
Summary
Seeking remote opportunity where I can leverage my extensive administrative expertise, adaptability and commitment to delivering outstanding virtual support and customer service.
Overview
21
21
years of professional experience
Work History
Maintenance Assistant
Walmart
Austin, TX
01.2023 - Current
- Clean and sanitizes floors, windows, break rooms, and restrooms utilizing approved chemical equipment.
- Responds immediately to spills and safety sweeps.
- Operates trash compactors, and manages cardboard and plastic recycling.
- Tracks and maintains janitorial supplies restocking chemicals and placing orders when supplies run low.
Uber Driver
Uber Technologies, Inc.
Washington, DC
01.2017 - 01.2020
- Provided high-quality customer service, addressing passenger inquiries and concerns promptly.
- Navigated routes efficiently, ensuring timely pickups and drop-offs for passengers
- Openly communicated with parents when transporting minor children.
- Completed 1000+ transportation services receiving a rating of 4.9 out of 5 stars.
Property Management Executive Administrative Assistant/Leasing Agent
Mt. Royal Management LLC
Baltimore, MD
01.2015 - 01.2017
- Processed lease agreements, move-outs, service contracts, and rent collection.
- Liaison between upper management and four property managers.
- Handled property inquiries and vacancies.
- Worked with distressed and agitated tenants to resolve housing issues and concerns.
Intake Legal Secretary
Office of Bar Counsel
Washington, DC
01.2006 - 01.2013
- Prepared introductory letters for new case files for six attorneys.
- Performed legal research to find incarcerated persons.
- Managed legal filing deadlines and attorney activities.
Education
Administrative Assistant Certificate -
Katherine Gibbs Business School
Norwalk, CT01-1987
Skills
- Customer service and conflict resolution
- Adaptability and willingness to learn new software
- Time management and the ability to work independently
- Organization and multi-tasking
- Team Oriented
- Problem-solving and critical thinking
- Attention to detail
- Written and oral communication
Timeline
Maintenance Assistant
Walmart
01.2023 - Current
Uber Driver
Uber Technologies, Inc.
01.2017 - 01.2020
Property Management Executive Administrative Assistant/Leasing Agent
Mt. Royal Management LLC
01.2015 - 01.2017
Intake Legal Secretary
Office of Bar Counsel
01.2006 - 01.2013
Administrative Assistant Certificate -
Katherine Gibbs Business School