Ja-Azia Pinckney
Buffalo,NY
Summary
-Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in [Area of expertise].
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
- Well-rounded Personal Care Aide with [Number] years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and [Task]. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.
Overview
6
6
years of professional experience
Work History
PCA
All Metro Home Care
10.2023 - Current
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Maintained clean and safe environment to promote patient safety and comfort.
Medical leave
09.2023 - 10.2023
Sometime in the begging of September I was doing cheerleading for my school "Bryant & Stratton" at the time I terribly had ended up tearing my rooter cuff to my shoulder.
Resident Care Aide
Peregrine Senior Living
04.2023 - 10.2023
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Followed nutritional plans to prepare optimal meals.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
PCA
Goodcare Home Health Services
02.2023 - 06.2023
- Maintained clean and safe environment to promote patient safety and comfort.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Direct Support Professional
People Incorporated
08.2022 - 01.2023
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
PCA
Weinberg Campus
04.2022 - 07.2022
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
PCA
Venture Forthe
07.2019 - 04.2022
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
PCA
Aftercare Nursing Services
07.2020 - 08.2020
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Sales Associate
Windsor
07.2019 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Dennys Restaurant
08.2018 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dietary Aide
Beechwood Nursing Home
06.2018 - 08.2018
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
High School Diploma -
Emerson School of Hospitality
Buffalo NY01.2019
Skills
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
Timeline
PCA
All Metro Home Care
10.2023 - Current
Medical leave
09.2023 - 10.2023
Resident Care Aide
Peregrine Senior Living
04.2023 - 10.2023
PCA
Goodcare Home Health Services
02.2023 - 06.2023
Direct Support Professional
People Incorporated
08.2022 - 01.2023
PCA
Weinberg Campus
04.2022 - 07.2022
PCA
Aftercare Nursing Services
07.2020 - 08.2020
PCA
Venture Forthe
07.2019 - 04.2022
Sales Associate
Windsor
07.2019 - 09.2019
Server
Dennys Restaurant
08.2018 - 05.2019
Dietary Aide
Beechwood Nursing Home
06.2018 - 08.2018
High School Diploma -
Emerson School of Hospitality
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