JAAMAL MCCARTER
BUFFALO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Team Lead
Crush Hospitality Concepts LLC
Buffalo
02.2023 - 11.2024
- Food service
- Directed team in food service, optimizing workflow and maintaining service excellence.
Meter Reader
National Fuel Gas
Buffalo
05.2018 - 06.2022
- Read meter and record consumption of electricity, gas, water, or steam.
- Read electric, water and gas meters in assigned areas to determine amount of usage; ensure accuracy of readings.
- Conduct safety checks before entering private property; adhere to local laws governing access to premises for meter reading purposes.
- Install new meters when needed and provide instructions to customers on proper use of equipment.
- Inspect and locate meters for tampering, damage or other anomalies; make necessary repairs.
- Train new employees on proper techniques for taking accurate readings from utility meters.
- Perform meter maintenance tasks such as cleaning, replacing seals or adjusting registers.
- Utilized GPS navigation system to navigate routes efficiently.
- Record readings from meters accurately in the appropriate database system.
Supervisor
Tim Hortons
Williamsville
10.2013 - 10.2017
- I run shifts open and closed the store made sure employees did all task given clean, stock and also did inventory
- Trained new employees on company policies and procedures.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Crew Member
McDonald's
Buffalo
06.2010 - 11.2013
- Collaborated with team members to provide prompt and friendly service in a fast-paced environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
High School Diploma -
McKinelly High School
Buffalo, NY06-2012
Skills
- Customer service
- Supervisor
- Basic Gas knowledge
- Assembly skills
- Basic computer skills
- Some HVAC knowledge
- Safety compliance
- Employee training
- Route navigation
- Workplace safety
- Cash handling
- Team supervision
Timeline
Team Lead
Crush Hospitality Concepts LLC
02.2023 - 11.2024
Meter Reader
National Fuel Gas
05.2018 - 06.2022
Supervisor
Tim Hortons
10.2013 - 10.2017
Crew Member
McDonald's
06.2010 - 11.2013
High School Diploma -
McKinelly High School