Jaasiel Chacon
Hallsville TX,TX
Summary
Adept at exceeding client expectations, I leveraged my problem-solving skills and roofing expertise at East Texas Roofing Specialist to deliver top-notch workmanship. My bilingual ability and customer service excellence shone as a Commercial Teller at Texas Bank, enhancing customer satisfaction and operational efficiency. Skilled in cash handling and teamwork, I consistently contribute to positive outcomes.
I also developed valuable skills in high-paced banking environment, focusing on precision and customer service excellence. Skilled in managing financial transactions and resolving customer inquiries efficiently. Looking to transition into new field, leveraging strong analytical and communication abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
East Texas Roofing Specialist
Victor Chacon
04.2021 - Current
- Exceeded client expectations by delivering high-quality workmanship and maintaining excellent communication throughout the project duration.
- Demonstrated expertise in various roofing systems such as TPO, EPDM, metal roofing installations to cater to diverse client needs effectively.
- Conducted weatherproofing measures like sealing joints or seams using caulking compounds or specialized tapes to enhance longevity.
- Instituted preventive maintenance programs for clients, prolonging roof life expectancy and reducing future repair costs.
Commercial Teller
Texas Bank
09.2024 - 03.2025
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Participated in community events as a representative of the bank, promoting brand awareness and fostering positive relations with local businesses.
- Increased customer loyalty by resolving issues quickly, demonstrating empathy and professionalism during interactions.
- Improved operational efficiency by identifying process improvements and implementing changes as needed.
- Facilitated smooth account opening processes for new customers while explaining various product offerings tailored to their needs.
- Maintained high levels of accuracy by reconciling cash drawers, ensuring proper balancing daily.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
Associate of Science - Radiology
08-2027
I am currently enrolled at Kilgore College for Radiology.
High School Diploma -
05-2024
- Honoree of AP World History
- Advanced World Geography
- Advanced US History
- Advanced Ancient Civilization
- Medical Terminology
- Pathophysiology
- Anatomy & Physiology
- Awarded Phlebotomist
- 3.8 GPA
- Extracurricular Activities: Track and Powerlifting
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Customer communication
- Fraud detection skills
- Cash handling experience
- Bookkeeping and accounting proficiency
- Banking software
- Bilingual in spanish
- Multitasking
- Customer service excellence
Accomplishments
- Placed 1st on amount of successful blood draws at Hallsville High School.
- Certified Phlebotomist at Hallsville High School Healthcare Practicum.
- I Held the most daily transactions since I was fully trained.
- Promoted to Commercial teller from intermediate teller at Texas Bank.
- Earned Customer Care Award for outstanding customer service.
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Emergency Medical Technician-Basic (EMT-Basic) – National Registry of Emergency Medical Technicians.
- Certified Bank Teller (CBT) - Institute of Certified Bankers.
- Sales and Service Certification - Various accredited institutions and organizations.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Commercial Teller - Texas Bank
09.2024 - 03.2025
East Texas Roofing Specialist - Victor Chacon
04.2021 - Current
Kilgore College - Associate of Science, Radiology
Hallsville High School - High School Diploma,
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