Jaasmine Calliste
Inglewood
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Warehouse/Shopper Team Member
Amazon
11.2019 - Current
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Performed inventory control, such as counting and stocking merchandise.
Customer Service Agent
Iqor
04.2021 - 04.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
DAR Receiving Unloader
Walmart
07.2019 - 11.2019
- Processed incoming shipments upon package receipt by scanning boxes.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Consistently lifted materials weighing as much as 30 pounds.
- Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
Pharmaceutical Warehouse Technician
Sanofi Pasteur
01.2019 - 07.2019
- Assist in developing specialized fixtures, test equipment and procedures for failure analysis.
- Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
- Completed all job reports and logs immediately following service calls.
- Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
Education
Bachelor of Science - Buisness
University of Phoenix
Phoenix, AZ10.2022
Skills
- Client Service
- Communication skills
- Issue and Complaint Resolution
- Call Documentation
- Multi-tasking strength
- Excellent people skills
- Relationship Building
- Data Entry and Maintenance
Timeline
Customer Service Agent
Iqor
04.2021 - 04.2023
Warehouse/Shopper Team Member
Amazon
11.2019 - Current
DAR Receiving Unloader
Walmart
07.2019 - 11.2019
Pharmaceutical Warehouse Technician
Sanofi Pasteur
01.2019 - 07.2019
Bachelor of Science - Buisness
University of Phoenix