Ja'Azha Scott
Houston
Summary
Observant Property Adjuster with 1 year of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Property Adjuster
Pilot Catastrophe Services-Allstate
05.2023 - 01.2024
- Conducted comprehensive reviews of coverage documents to ensure accurate interpretation of policy terms and conditions when determining coverage eligibility for each claim.
- Enhanced customer satisfaction by providing prompt, accurate, and empathetic responses to inquiries throughout the adjustment process.
- Leveraged strong analytical skills to identify potential subrogation opportunities, contributing to the recovery of funds and reduction of claim expenses.
- Supported team members in achieving department goals, resulting in improved claim outcomes and enhanced service quality for clients.
- Write estimates in Xactimaate from pictures, videos, and virtual packages.
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
Special Education Teacher
St. Mary Parish School Board
08.2020 - 03.2023
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Substitute Teacher, K-12
St.Mary Parish School Board
08.2018 - 05.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Bachelor of Arts - Liberal Arts-Sociology
Nicholls State University
Thibodaux, LA07.2020
Skills
- Insurance regulations knowledge
- Claims analysis
- Estimating Repair Costs
- Policy Interpretation
- Property Damage Assessment
- Claims Investigation
- Complex Claims Specialist
- Underwriting knowledge
- CAT/Daily claims
- Hail and Wind Specialist
- Experienced in Xactimate, Nextgen, Claim Xperience
- Strategic Problem solver
Certification
State Farm Estimatics Certification
State Farm Auto Certification
State Farm Policy Certification
Licenses
TX-exp 8/31/25
MS-exp 8/31/24
AR-exp 8/31/24
KY- exp 8/31/25
MN-exp 8/31/24
IN-exp 8/31/25
SC- exp 8/31/25
AL-exp 8/31/25
OK-exp 8/31/25
WV-exp 8/31/26
NM-exp 8/31/25
UT-exp 8/31/26
Timeline
Inside Property Adjuster
Pilot Catastrophe Services-Allstate
05.2023 - 01.2024
Special Education Teacher
St. Mary Parish School Board
08.2020 - 03.2023
Substitute Teacher, K-12
St.Mary Parish School Board
08.2018 - 05.2020
Bachelor of Arts - Liberal Arts-Sociology
Nicholls State University
State Farm Estimatics Certification
State Farm Auto Certification
State Farm Policy Certification
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