Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
OSP Engineer II
Metronet
Rocky Mount , NC
08.2023 - Current
Assisted in the installation of fiber optic cables, conduits, and other associated hardware.
Performed splicing of fiber optic cables using fusion splicers and mechanical splice enclosures.
Inspected and tested existing OSP infrastructure for cable integrity issues.
Provided technical support to customers on various OSP related topics.
Maintained records of all work performed within an assigned geographic area.
Prepared detailed reports summarizing progress against project timelines.
Participated in team meetings to discuss project status updates or resolve issues encountered during implementation.
OSP Engineer
Metronet
Greenville , NC
08.2022 - 05.2023
Assisted in the installation of fiber optic cables, conduits, and other associated hardware.
Performed splicing of fiber optic cables using fusion splicers and mechanical splice enclosures.
Inspected and tested existing OSP infrastructure for cable integrity issues.
Warehouse Manager
Metronet
Greenville , NC
02.2022 - 08.2022
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Ensured that all orders were accurately fulfilled in a timely manner.
Utilized inventory management software to track stock levels and maintain accurate records.
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Developed strategies to optimize workflow processes in order to maximize productivity.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
Mortgage Loan Officer
PNC Mortgage
Rocky Mount, NC
09.2017 - 02.2022
Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
Conducted interviews with prospective clients to gather information regarding loan applications.
Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
Prepared loan documents such as commitment letters, closing statements, promissory notes and deed of trust.
Ensured compliance with all federal, state and local regulations related to mortgage lending.
Negotiated terms and conditions of loan agreements with borrowers.
Processed new loan applications in accordance with established guidelines.
Evaluated existing customer accounts for refinancing opportunities or additional services offered by the company.
Personal Banker
PNC Bank
Rocky Mount , NC
09.2015 - 02.2022
Provided customer service to clients, including answering questions and resolving issues.
Conducted account openings and closings for clients.
Greeted customers upon entering the bank and directed them to appropriate personnel or services.
Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
Responded promptly to customer emails, phone calls and requests for information.
Cross-sold banking products such as credit cards, loans and investments.
Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
Education
High School Diploma -
Rocky Mount Senior High School
Rocky Mount, NC
06-1999
Associate of Arts - Computer And Information Sciences
Nash Community College
Rocky Mount, NC
Skills
OSP Construction
Network Planning
Material Estimation
Fiber Optic Design
Contractor Coordination
Problem Resolution
Timeline
OSP Engineer II
Metronet
08.2023 - Current
OSP Engineer
Metronet
08.2022 - 05.2023
Warehouse Manager
Metronet
02.2022 - 08.2022
Mortgage Loan Officer
PNC Mortgage
09.2017 - 02.2022
Personal Banker
PNC Bank
09.2015 - 02.2022
High School Diploma -
Rocky Mount Senior High School
Associate of Arts - Computer And Information Sciences