Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Independent Contractor
Self Employed
02.2018 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Collaborated closely with clients to better understand entire project scope.
Introduced new methods, practices, and systems to reduce turnaround time.
Truancy Officer
Chatham Academy High School
08.2013 - 08.2018
Maintained accurate records of all absences, truancy issues and disciplinary actions.
Input daily attendance information into office database for 700 -student school.
Accessed and used computer software applications to update and maintain records.
Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
Called parents and guardians to inquire about late or truant students.
Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Lead Youth Counselor
Black Star Project
06.2008 - 08.2013
Monitored youth behavior and offered guidance and support for positive change.
Coordinated youth programs and activities to enhance life quality and self-esteem.
Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
Provided crisis intervention and emotional support to youth.
Established and maintained relationships with youth, families and community partners.
Helped youth develop and achieve personal goals with close support.
Assisted youth in developing problem-solving and communication skills to support stress management.