Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jabari Leonard

The Bronx,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Crew Member

Trader Joe's
2023.05 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.

Life and Health Insurance Agent

World Financial Group Wfg
2019.10 - 2022.06
  • Created customer databases to track and manage interactions and sales.
  • Collected premiums on or before effective date of coverage.
  • Marketed life insurance products to increase customer bases and revenue.
  • Analyzed customer needs to provide customized insurance solutions.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on insurance policies and procedures.

Volunteer

9/11 Memorial Museum
2019.06 - 2019.09
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained internal database of service workers, participants, activities and other relevant details.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Tracked service activities and outcomes against outlined plans and goals.

Education

Bachelor of Arts - Psychology

Medgar Evers College of The City University of New York
Brooklyn, NY
05.2024

Skills

  • Team Training
  • New Agent Training
  • Building Relationships
  • Client Account Management
  • Client Education
  • Attention to Detail
  • Verbal and Written Communication
  • Patient Engagement
  • Spreading Awareness
  • Reading Comprehension

Certification

  • Licensed [Life and Health Insurance] - [October 2019-June 2022]

Timeline

Service Crew Member

Trader Joe's
2023.05 - Current

Life and Health Insurance Agent

World Financial Group Wfg
2019.10 - 2022.06

Volunteer

9/11 Memorial Museum
2019.06 - 2019.09

Bachelor of Arts - Psychology

Medgar Evers College of The City University of New York
  • Licensed [Life and Health Insurance] - [October 2019-June 2022]
Jabari Leonard