Jabari Leonard
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Crew Member
Trader Joe's
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Life and Health Insurance Agent
World Financial Group Wfg
10.2019 - 06.2022
- Created customer databases to track and manage interactions and sales.
- Collected premiums on or before effective date of coverage.
- Marketed life insurance products to increase customer bases and revenue.
- Analyzed customer needs to provide customized insurance solutions.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on insurance policies and procedures.
Volunteer
9/11 Memorial Museum
06.2019 - 09.2019
- Used strong interpersonal communication skills to convey information to others.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Tracked service activities and outcomes against outlined plans and goals.
Education
Bachelor of Arts - Psychology
Medgar Evers College of The City University of New York
Brooklyn, NY05.2024
Skills
- Team Training
- New Agent Training
- Building Relationships
- Client Account Management
- Client Education
- Attention to Detail
- Verbal and Written Communication
- Patient Engagement
- Spreading Awareness
- Reading Comprehension
Certification
- Licensed [Life and Health Insurance] - [October 2019-June 2022]
Timeline
Service Crew Member
Trader Joe's
05.2023 - Current
Life and Health Insurance Agent
World Financial Group Wfg
10.2019 - 06.2022
Volunteer
9/11 Memorial Museum
06.2019 - 09.2019
Bachelor of Arts - Psychology
Medgar Evers College of The City University of New York
- Licensed [Life and Health Insurance] - [October 2019-June 2022]
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