Motivated and dependable professional seeking a Police Officer position where I can apply strong communication, problem solving, and conflict resolution skills to protect and serve the community with integrity, professionalism, and respect.
Work History
Home Health Aide
1 Year 11 Months
Veritas | 08.2024 - Current
Provided personal care and support to clients, ensuring comfort and safety during daily activities.
Assisted clients with medication management, fostering adherence to prescribed health regimens.
Developed individualized care plans in collaboration with families and interdisciplinary teams.
Server
2 Years
Saltgrass | 02.2022 - 02.2024
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Resolved customer complaints swiftly, fostering positive dining experiences and loyalty.
Managed multiple tables efficiently, optimizing workflow during peak hours.
Bartender
1 Year 5 Months
Saltgrass | 07.2022 - 12.2023
Texas Alcoholic Beverage Commission Certification
Maintained safety and cleanliness standards
Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Crafted and served high-quality cocktails in fast-paced environment.
Shift Supervisor
1 Year 6 Months
Starbucks | 07.2020 - 01.2022
Supervised daily operations to ensure high-quality customer service and efficient workflow.
Trained and mentored new baristas on product knowledge and operational procedures.
Implemented inventory management strategies to optimize stock levels and reduce waste.
Resolved customer complaints effectively, improving overall satisfaction ratings in the store.
Monitored compliance with health and safety regulations to ensure a safe workplace for employees and customers.
Barista Trainer
1 Year 5 Months
Starbucks | 02.2019 - 07.2020
Communicated mission and values clearly to team members
Trained and mentored new baristas on beverage preparation and customer service excellence.
Developed training materials and resources to enhance learning experiences for staff.
Implemented best practices for quality control in beverage crafting and presentation.
Conducted performance evaluations to assess skill development and identify improvement areas.
Collaborated with management to align training programs with corporate standards and initiatives.
Education
Associates degree - Arts
Trinity Valley Community College | Terrell, TX | 05-2018
Relevant Coursework: Correction Systems & Practices, US Government & Constitution, Ethics