JaBre' Glass
Oklahoma City,OK
Summary
Detail-oriented Quality Analyst with hands-on experience performing structured manual quality reviews, defect identification, and process documentation in fast-paced, iterative environments. Proven ability to apply consistent evaluation criteria, document issues clearly, and collaborate cross-functionally to improve quality outcomes. Brings strong analytical skills, attention to detail, and a solid consumer-level understanding of iOS applications and G Suite tools to support effective manual testing workflows.
Overview
2
2
years of professional experience
Work History
Quality Analyst/Calibrator
Invisible Technologies
07.2024 - 09.2025
- Supported delivery quality across AI training programs by monitoring alignment between client expectations, project goals, and operational quality standards.
- Conducted quality reviews and calibration activities to ensure consistency, accuracy, and adherence to evolving client rubrics and specifications.
- Partnered with trainers and project stakeholders to identify quality gaps and reinforce corrective actions through structured feedback.
- Applied quality assurance methodologies to validate AI model outputs against defined criteria, contributing to reliable and high-confidence delivery outcomes.
- Contributed to continuous improvement efforts by identifying recurring issues and supporting process refinements to reduce errors and improve consistency.
Senior AI Trainer
Invisible Technologies
04.2024 - 07.2024
- Executed structured evaluation tasks to assess large language model performance across accuracy, reasoning quality, instruction adherence, and edge-case handling
- Rapidly onboarded and transitioned across multiple AI training and evaluation campaigns, consistently adapting to distinct guidelines, rubrics, and quality standards
- Applied rigorous quality assurance methodologies to validate model outputs against evolving specifications, ensuring high-confidence performance insights
- Identified and documented model failure patterns, ambiguities, and systemic weaknesses to support iterative model improvement
- Maintained high throughput and accuracy while operating within dynamic, fast-paced production environments
Search Engine Evaluator
Appen
09.2023 - 03.2024
- Evaluated web search results for relevance, accuracy, usefulness, and quality based on detailed rating guidelines
- Assessed search intent and user queries to determine how well results satisfied informational, navigational, and transactional needs
- Applied consistent judgment across large volumes of data while adhering to strict quality, accuracy, and confidentiality standards
- Identified low-quality, misleading, outdated, or harmful content and flagged results that violated policy or failed relevance criteria
- Provided structured ratings and feedback to support search engine ranking improvements and algorithm refinement
Maintained productivity and rating accuracy while working independently in a remote, guideline-driven environment
Education
Bachelor of Arts - Communications
Cameron University
Lawton, OK12-2015
Skills
- Quality Assurance & Calibration
- AI Training & LLM Evaluation
- Human-in-the-Loop (HITL) Workflows
- Process Documentation & Standardization
- Trainer Mentorship & Enablement
- Cross-Functional Collaboration
- Data Analysis & Quality Metrics
- Continuous Improvement Initiatives
Timeline
Quality Analyst/Calibrator
Invisible Technologies
07.2024 - 09.2025
Senior AI Trainer
Invisible Technologies
04.2024 - 07.2024
Search Engine Evaluator
Appen
09.2023 - 03.2024
Bachelor of Arts - Communications
Cameron University