Jabria Robinson
Philadelphia
Summary
Dynamic security professional with a proven track record at Allied Universal Security Services, excelling in incident reporting and emergency management. Recognized for superior customer service and effective conflict de-escalation, I ensure safety compliance while fostering a welcoming environment. Detail-oriented and physically fit, I leverage CCTV surveillance to enhance crime prevention efforts.
Overview
2027
2027
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Philadelphia, PA
07.2024 - Current
- Monitored premises and conducted regular patrols to ensure safety and security compliance.
- Responded promptly to incidents, maintaining clear communication with law enforcement when necessary.
- Enforced access control procedures, verifying identification and authorizing entry for personnel and visitors.
- Documented security activities and incident reports accurately for management review.
- Assisted in training new security staff on policies, protocols, and emergency procedures for effective operations.
- Conducted safety inspections of facilities, identifying potential hazards and recommending corrective actions.
- Utilized surveillance systems effectively to monitor campus activities and deter potential threats or violations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Crew Member
Mc Donald’s
Philadelphia, PA
2020 - 2024
- Prepared and assembled food items according to safety and quality standards.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Operated kitchen equipment and maintained cleanliness of workstations to ensure operational efficiency.
- Collaborated with team members to achieve shift goals and maintain workflow consistency.
- Trained new crew members on procedures and best practices for food preparation and safety protocols.
- Monitored inventory levels, assisting in stock management to minimize waste and improve supply chain processes.
- Adhered to health regulations, ensuring compliance during food handling and preparation tasks.
- Engaged in promotional activities, upselling menu items to enhance customer experience and drive sales growth.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Simon Gratz
Philadelphia, PA06.2024
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Security screenings
- Conflict de-escalation
- Electronic surveillance
- Staff management
- Crime prevention
- Emergency management
- Dispatch
Timeline
Security Officer
Allied Universal Security Services
07.2024 - Current
Crew Member
Mc Donald’s
2020 - 2024
High School Diploma -
Simon Gratz