Jacalia Person
Chicago Transit Authority (CTA)
Chicago,IL
2
Certifications
6
years of professional experience
Car Servicer Apprentice maintaining and cleaning about 1,400 rail cars, offices, and maintenance facilities. Supports safe service through 5+ safety procedures per shift, DOT safety standards, chemical handling procedures, and daily teamwork on assigned cleaning and maintenance tasks across 3+ areas per shift. Brings customer service, sanitation, and dependable follow-through to transit operations.
Work History
Car Servicer Apprentice
1 Year 7 Months- Maintain approximately 1,400 rail cars, offices, and maintenance facilities through daily cleaning and servicing tasks.
- Complete 10-15 cleaning tasks weekly while keeping passenger and staff areas sanitary and presentable.
- Follow safety and sanitation procedures when handling cleaning agents and chemicals in active transit environments.
- Deliver customer-friendly and professional support to passengers and coworkers while addressing day-to-day service needs.
- Work closely with team members to complete daily maintenance and cleaning assignments on schedule.
Housekeeping
5 Months- Completed 60 training checks weekly to support new hires and identify performance gaps early.
- Cleaned 20-30 guest rooms daily while maintaining service-ready standards and steady turnaround times.
- Cleaned floors through sweeping, mopping, scrubbing, and vacuuming to keep public areas safe and presentable.
- Trained new employees and monitored performance to identify additional support needs and improve consistency.
- Supported teamwork & collaboration by encouraging coworkers to coordinate daily tasks and maintain a positive work environment.
Patient Escort
3 Months- Completed 40-50 transportation requests weekly by monitoring the scheduling system and responding promptly.
- Transported 20-30 patients daily to procedures and appointments using safe wheelchair and stretcher handling.
- Assisted patients with transfers into wheelchairs and stretchers, maintaining comfort and safety throughout movement.
- Delivered laboratory specimens, medical equipment, supplies, and mail across the facility to support daily operations.
- Followed health, safety, and sanitation procedures during every transport and delivery assignment.
- Maintained accurate daily logs to track completed transports, deliveries, and request status.
- Performed secretarial duties during non-business hours, supporting front-line coverage and administrative continuity.
Mail Carrier
1 Year 6 Months- Retrieved outgoing mail from businesses and residences along assigned routes.
- Collected COD payments and postage-due mail while obtaining signatures for registered, insured, and certified items.
- Lifted and carried heavy bags and packages of varying sizes, then left notices for undeliverable items.
Caregiver
2 Years 11 Months- Followed care plans to assist with prescribed exercises and medication administration.
- Maintained organized, safe home environments aligned with each client's needs and routines.
- Provided emotional support and encouragement while helping clients complete daily tasks.
Education
High School Diploma
Skills
Bus operation
Defensive driving
Route planning
Passenger boarding procedures
Fare collection procedures
Safety & sanitation procedures
Vehicle inspection
Incident reporting
DOT compliance
Patient transportation & assistance
Wheelchair securement
Dispatch coordination
Schedule coordination
Cleaning & facility maintenance
Customer service & communication
Teamwork & collaboration
Time management & organization
Shift assignment
Certification
POAR Training
CHARACTER ATTRIBUTES
- Reliable and punctual
- Strong work ethic
- Passionate about excellence
- Team player who works well with coworkers
- Customer-friendly and professional
- Flexible and willing to work overtime
- Willing to perform additional duties and responsibilities
Timeline
Car Servicer Apprentice
Chicago Transit Authority (CTA)
2025.04 - CurrentRead More
Patient Escort
West Suburban Medical Center
2024.03 - 2024.06Read More
Housekeeping
Marriott Hotel
2024.02 - 2024.07Read More
Mail Carrier
United States Postal Service (USPS)
2022.11 - 2024.05Read More
Caregiver
Right at Home
2021.02 - 2024.01Read More
Rowe-Clark Math and Science Academy
High School Diploma
Read More