Latasha Austin

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Mentored and coached team members to foster productive and engaging work environment.
• Track and analyze data to report outcomes.
• Coordinated community partnership efforts.

• Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Advised and informed prospective clients on current market activities and conditions.
• Wrote contracts to outline sales and purchases of properties.
• Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
• Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.

• Oversaw staff schedules and assignments to handle programming demands.
• Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
• Developed proposals and operational plans within assigned area.
• Coordinated community partnership efforts.
• Assisted with grant proposals.
• Designed program layout via setting program initiative.
• Track and analyze data to report outcomes.

· Assist with jump starting a first time program our Organization.

· Managed data specific to the grant and it's objected.

Conducted interviews for prospective candidates and guided them through the hiring process.

· Adapted new structures which challenged the process.

· Refined the culture to assist with creating the ultimate club experience for members and staff.

· Modeled the way, enable others to act, and encouraged the heart of the team to assist with the sustainability of desired outcomes achieved.

· Directed staff of 8 personnel and managed a program budget totaling $186K annually.

· Routinely collaborated with department managers to correct problems and improve services.

· Evaluated employee performance and coached on areas in need of improvement.

· Coordinated schedules and team assignments.

· Encouraged good behaviors using the positive reinforcement method.

· Communicated with the leadership team, board members and support team concerning personnel matters.

· Communicated with parents through enrollment, tours, conferences and direct personal communication.

· Resolved staff and parent disputes through constructive problem-solving techniques.

· Maintained and established healthy community partnerships to effectively collaborate on common goals.

Details shared upon request.

Internal promotion with the same roles as a Jr. Mentor; with the addition of:

• Training and guiding Jr. Mentors

Details shared upon request.

• A resource and guide to youth and/or parents, as they face challenging situations.
• Work closely with agency staff, case managers and other case partners to collaborate efforts to set clients up for success.
• Always serving as an example/role model.
• The liaison between clients and services in the community.
• Promote self-esteem.
• Guide through goal and action setting.
• A sounding board and a voice of reason.

Details shared upon request.

Details shared upon request.

Details shared upon request.