Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ja'Cari Smith

McKinney,TX

Summary

Dynamic professional with a proven track record at UPS, excelling in team building and customer service. Recognized for enhancing client satisfaction and implementing process improvements, leading to significant operational efficiencies. Skilled in time management and vehicle maintenance, consistently achieving performance targets while fostering a safe and productive work environment.

Overview

3
3
years of professional experience

Work History

Driver Associate

Amazon
03.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Observed and maintained vehicles' fluids and psi.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Manager

UPS
10.2022 - 04.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Defined clear targets and objectives and communicated to other team members.

Lead Mover

Movinghelp
11.2022 - 03.2024
  • Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
  • Mentored junior movers, providing guidance on best practices and industry standards.
  • Oversaw as many as 2 teams at time with more than 3 total personnel.
  • Implemented cost-saving measures, effectively managing budgets for each moving project.
  • Improved client satisfaction by ensuring timely and efficient relocation services.
  • Enhanced safety standards, reducing workplace accidents through the implementation of training programs.
  • Optimized scheduling processes, increasing team availability for additional projects.

Education

Bachelor of Arts - Marketing Management

Collin County Community College
Plano, TX
05-2026

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Vehicle inspection
  • Vehicle maintenance
  • Attention to detail
  • Team building
  • Continuous improvement

Timeline

Driver Associate

Amazon
03.2024 - Current

Lead Mover

Movinghelp
11.2022 - 03.2024

Manager

UPS
10.2022 - 04.2024

Bachelor of Arts - Marketing Management

Collin County Community College

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