Jace Flake
Gilbert,AZ
Summary
Dynamic supervisor with experience in managing department sales and training associates on best practices in customer service. Committed to fostering team collaboration and ensuring safety compliance while driving operational efficiency.
Overview
10
10
years of professional experience
Work History
D26/D27 Supervisor
Home Depot
Chandler, Arizona
02.2025 - Current
- Supervised daily and quarterly department sales, ensuring associates were effectively assigned to designated areas.
- Trained staff on G.E.T. behaviors and the expectations for customer service.
- Trained associates on service connect and OrderUp, enhancing their ability to assist customers with out-of-stock products and services.
- Conducted daily department walks to identify low-stock products and facilitate timely reordering.
- Teaching associates how to navigate store pulse and how they can use the information to better the department.
- Training associates to receive machine licenses throughout the store.
- Filled staffing gaps by providing coverage in departments with insufficient personnel.
Sales Associate
Home Depot
Chandler, Arizona
06.2024 - 02.2025
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained store displays and ensured product availability on shelves.
- Worked with fellow associates to achieve group goals.
Freight Associate
Home Depot
Lindon, Utah
08.2023 - 06.2024
- Unloaded delivery trucks and sorted products for easy access.
- Collaborated with team members to ensure timely stock replenishment.
- Maintained cleanliness and safety of work areas throughout shifts.
- Attended advanced development class to enhance skills.
Operations Manager
Rise Up Bakery
Gilbert, Arizona
04.2016 - 11.2022
- Managed daily bakery operations, ensuring workflow efficiency and product availability.
- Supervised daily workflow of employees to enhance productivity and uphold quality standards.
- Supervised staff to ensure service excellence and compliance with food safety standards.
- Coordinated inventory management to maintain optimal supply levels and reduce waste.
- Oversaw equipment maintenance to ensure safe and reliable operations.
- Oversaw equipment maintenance, guaranteeing safe and reliable operations.
- Collaborated with vendors to secure quality ingredients for bakery products.
Education
High School Diploma -
Highland High
Gilbert, AZ04-2016
Skills
- Employee training
- Equipment training
- Our Safety member
- Customer service
- Customer engagement
- Relationship building
- Team player
Timeline
D26/D27 Supervisor
Home Depot
02.2025 - Current
Sales Associate
Home Depot
06.2024 - 02.2025
Freight Associate
Home Depot
08.2023 - 06.2024
Operations Manager
Rise Up Bakery
04.2016 - 11.2022
High School Diploma -
Highland High