Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jace Hetrick

Bomoseen

Summary

Dedicated professional with expertise in cash handling and communication. Proven experience in high-volume dining settings, consistently achieving exceptional customer satisfaction and operational efficiency. Results-oriented with a strong background in customer service and effective problem resolution. Proficient in managing reservations and improving service quality, fostering seamless dining experiences and teamwork.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Lake House Pub and Grille
Bomoseen
03.2023 - Current
  • Delivered exceptional customer service in high-volume dining settings.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Processed cash transactions and payments with high attention to detail.
  • Operated POS terminals for order entry, bill splitting, and total calculations.
  • Managed reservations and to-go orders to enhance operational efficiency.

Customer Service Representative

Woodard Marine
Bomoseen
03.2024 - 09.2024
  • Facilitated customer onboarding for rental boats by providing operational instructions and safety guidance.
  • Managed multi thousand-dollar large-scale boat reservations and inquiries through effective communication and transaction handling.
  • Resolved customer issues promptly, enhancing overall service quality.
  • Addressed escalated complaints with swift resolutions to maintain customer satisfaction.

Snack Bar Attendant

Vermont Country Store
Weston
11.2022 - 08.2024
  • Ensured cleanliness and organization of snack bar area during shifts.
  • Operated cash register, processing customer transactions efficiently.
  • Monitored equipment functionality, reporting maintenance issues promptly.
  • Took orders from customers with enthusiasm to uphold professional atmosphere.

Education

High School Diploma -

Fair Haven Union High School
Fair Haven, VT
06-2025

Skills

  • Customer service
  • Cash handling
  • Effective communication
  • Problem resolution
  • Team collaboration
  • Time management
  • Sales support
  • Quality control

Affiliations

  • 3 Sport Athlete in Highschool
  • Club Soccer at Cofc
  • Student at College of Charleston

Certification

  • Vermont Liquor License

Timeline

Customer Service Representative

Woodard Marine
03.2024 - 09.2024

Server

Lake House Pub and Grille
03.2023 - Current

Snack Bar Attendant

Vermont Country Store
11.2022 - 08.2024

High School Diploma -

Fair Haven Union High School

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