Jace Lewis
Jasper,TN
Summary
Detail-oriented SOC Operator skilled in security monitoring, threat assessment, and incident response. Proven ability to ensure safety and compliance while effectively communicating during crises.
Overview
6
6
years of professional experience
Work History
SOC Operator
Allied Universal Security Services
Bridgeport, Alabama
10.2023 - Current
- Monitored security systems and cameras for suspicious activities.
- Identified suspicious activity to determine appropriate response.
- Responded promptly to alarms and notifications from monitoring systems.
- Responded to alarms and incidents promptly and effectively.
- Conducted thorough assessments of potential security threats to ensure safety and compliance.
- Conducted regular patrols of designated areas to ensure safety.
Supervisor
Krystal's Restaurant
South Pittsburg, Tennessee
06.2020 - 07.2022
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new staff on customer service protocols and menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and service delivery.
- Monitored inventory levels and placed orders to maintain stock availability.
Education
High School Diploma -
Marion County High School
Jasper, TN04-2022
Skills
- Security monitoring
- Threat assessment
- Incident response
- Alarm management
- Safety compliance
- Crisis resolution
- Problem solving
- Attention to detail
- Effective communication
Timeline
SOC Operator
Allied Universal Security Services
10.2023 - Current
Supervisor
Krystal's Restaurant
06.2020 - 07.2022
High School Diploma -
Marion County High School