Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jace Lois

Milwaukee,WI

Summary

Proven team player with a track record at Hansen's Ice Cream Parlor, enhancing customer satisfaction and retention through exceptional service and problem-solving skills. Mastered sanitation procedures and thrived in fast-paced settings, significantly contributing to a positive and efficient work environment. Excelled in product presentation, ensuring high standards of quality and consistency.

Overview

5
5
years of professional experience

Work History

Ian's Pizza Delivery Driver

Ian's Pizza
11.2024 - Current
  • Handled and prepared hot food consistently.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Hansen's Ice Cream Parlor

Hansen's Ice Cream Parlor
04.2022 - 08.2024
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Maximized product consistency by following established recipes accurately.
  • Boosted employee retention rates through active listening skills, providing support when needed and fostering a positive work atmosphere.
  • Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.

Concession Stand Worker

Burlington
02.2021 - 06.2021
  • Used cash register to tender change and process cash payments.
  • Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
  • Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
  • Adhered to health and safety regulations, maintaining proper food handling practices at all times.

Education

Psychology And Neuroscience

University of Milwaukee Wisconsin
Milwaukee, WI
05.2028

High School Diploma -

Burlington High School
Burlington, WI
06.2024

Skills

  • Sanitation Procedures
  • Customer Service
  • Heavy Lifting
  • Stocking and Inventorying
  • Fast-Paced Environment
  • Efficient delivery

Timeline

Ian's Pizza Delivery Driver

Ian's Pizza
11.2024 - Current

Hansen's Ice Cream Parlor

Hansen's Ice Cream Parlor
04.2022 - 08.2024

Concession Stand Worker

Burlington
02.2021 - 06.2021

Psychology And Neuroscience

University of Milwaukee Wisconsin

High School Diploma -

Burlington High School

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