Promoted to Services Technician Crew Leader after mastering complex concepts and successfully meeting all standard operating procedures in support of safe operations
Oversaw projects with a value of $2.5MM and provided leadership, strategic planning, and technical support to ensure projects were delivered on time or ahead of schedule
Implemented efficient SAP-based order management processes for streamlined workflows
Successfully delivered comprehensive solutions for diverse machinery, enhancing reliability, longevity, and safety compliance
Maintained impeccable safety record through adherence to state-of-the-art work practices and extensive safety training
Proficiently diagnosed and modified schematics for accuracy and effectiveness
Designed, installed, and maintained services for various systems, contributing to peak performance
Directed scheduled and unscheduled equipment maintenance, proactively identifying and resolving issues
Adjusted installation plans for compliance and optimal operating practices
Executed maintenance tasks, ensuring safe handling of chemicals and solutions
Installed new equipment and provided operational guidance to enhance customer maintenance
Operated heavy machinery, including JLG lifts and scissor lifts, in response to service calls
Collaborated with the engineering team to develop innovative solutions for equipment reliability
Conducted regular training for service technicians to ensure competence in servicing diverse machinery
Identified opportunities to enhance service efficiency and customer satisfaction through data analysis
Provided technical support and troubleshooting to resolve complex issues and minimize downtime
Offered on-call support, responding promptly to emergency service requests with effective solutions.
Tank Maintenance Contractor
Turner Industries
10.2020 - 05.2022
Ensures the safety, efficiency, and compliance of storage tanks
Responsibilities include adhering to safety protocols, fostering communication between teams, and managing tasks meticulously to meet project timelines and safety goals
The role encompasses expertise in tank maintenance, including demolition, blasting, and repairs, aligning with industry standards and local codes
The contractor plays a vital role in maintaining the integrity of storage tanks at the Shell Deer Park facility, contributing to a secure and well-operated environment
Ensured safety during work processes by following established protocols such as S159, S114, S102, and S119
Facilitated a direct line of communication between Operations and craft workers to enhance collaboration and efficiency
Managed tasks meticulously to keep projects on schedule and aligned with the goal of achieving GOAL 0 incidents.
Office Assistant
TQS Inc
11.2020 - 02.2022
Provided IT support for company computers and performed IT-related data entry
Collaborated with the IT team on technology implementations and upgrades
Maintained professional relationships in the workplace with a focus on IT-related tasks
Assist in coordinating office events and gatherings to promote team building and improve employee morale
Coordinate and organize corporate events and team-building activities to foster a positive work environment
Assist in managing the company's digital filing system to ensure efficient document storage and retrieval
Provide IT support for office computers and assist with technology implementations and upgrades
Provide administrative support in organizing and maintaining office supplies and inventory, ensuring that all necessary items are stocked and readily available for employees to use.
Streamlined communication between departments for better collaboration and increased productivity.
Education
High School Diploma -
Atascocita High School
Atascocita, TX
05.2020
College Certificate in CISCO Networking -
Lone Star College System
05.2020
Skills
Exceptional Communication
Proven ability to navigate and overcome challenges
Proficient in troubleshooting mechanical and software issues
Advanced proficiency in Microsoft and Apple applications, particularly Excel
Strategic thinker with a talent for formulating cost-effective and safe solutions to optimize schedules
Intermediate proficiency in programming languages: Python, Java, JavaScript, HTML, C
Extensive experience in Order Management
Proficient in utilizing Paycom, Nexonia, SAP, and Ariba
Certification
Basic Plus
Site Specific Training (Pemex, Shell)
General Safety Training
Mobile Equipment Operator Certificate (Boom Lift, Scissor lift)