Jacen Hudson
Hudson,NH
Summary
Experienced Sales Leader with a proven track record in enhancing team productivity and sales outcomes. Skilled in strategic planning, mentorship, and conflict resolution, fostering an environment of growth and efficiency. Adept at building cohesive teams and improving processes to drive success in competitive markets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Mentor of Customer Development
Power Home Remodeling
Waltham, MA
10.2022 - Current
- Conduct weekly meetings for staff, updating them on goals and plans for future growth.
- Lead mentor-mentee program, enhancing team dynamics and goal attainment.
- Spearhead conflict resolution initiatives, improving mentor-mentee relationships.
- Counsel mentors on how to handle challenging situations that may arise during the course of their work.
- Collaborate with other departments within the organization to maximize resources available for mentors.
- Develop leadership training modules, elevating mentor effectiveness and departmental success.
- Identify gaps in existing processes or procedures related to the department, and propose solutions accordingly.
- Create ongoing training for general staff members to improve sales performance.
Customer Development Mentor
Power Home Remodeling
Waltham, MA
04.2021 - 09.2022
- Presented weekly trainings for the team to help drive performance.
- Developed a comprehensive training program to support new employees in their transition into the company.
- Monitored and evaluated mentees' progress, providing feedback reports and guidance to ensure success.
- Provided advice to mentees on career paths, job opportunities and educational options.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
- Assisted senior management with identifying high potential candidates for leadership positions within the organization.
- Organized team building events that enhanced team morale and improved working relationships among colleagues.
Customer Development Team Leader
Power Home Remodeling
Waltham, MA
10.2020 - 03.2021
- Assisted mentor with running a team of 7-10 Customer Development Representatives.
- Responsible for managing territory for representatives to create leads.
- Trained and developed new representatives.
- Maintained high sales metrics.
Customer Development Representative
Power Home Remodeling
Waltham, MA
07.2020 - 09.2020
- Knocked on 60-80 doors a day, selling a free estimate on exterior home goods.
- Generated leads for the sales department.
- Maintain scripting at a high level to meet standards.
Education
Bachelor of Science - Marketing & Management
University of Massachusetts - Dartmouth
North Dartmouth, MA05-2020
Skills
- Leadership
- Public Speaking
- Outside Sales
- Business Operations Organization
- Team Collaboration
- Customer Relationship Management
- KPI Tracking
- Powerpoint & Keynote
- Excel & Numbers
- Word & Pages
- SPSS
Accomplishments
- Generated over $5M in sales volume in 4 years - Power Home Remodeling
- #1 Boston Customer Development Representative of the Month in Boston (3x) - Power Home Remodeling
- #1 National Customer Development Representative of the Month (August 2022) - Power Home Remodeling
- Managed & Led 3 Top Teams in the Nation - Power Home Remodeling
- Managed & Led 4 Top Teams in Boston territory - Power Home Remodeling
Certification
- Conflict of Interest Law Training Program
- HubSpot Academy Inbound Marketing
- HubSpot Academy Social Media Marketing
Timeline
Senior Mentor of Customer Development
Power Home Remodeling
10.2022 - Current
Customer Development Mentor
Power Home Remodeling
04.2021 - 09.2022
Customer Development Team Leader
Power Home Remodeling
10.2020 - 03.2021
Customer Development Representative
Power Home Remodeling
07.2020 - 09.2020
Bachelor of Science - Marketing & Management
University of Massachusetts - Dartmouth