Jacey Benoit
Carencro
Summary
- Dedicated and detail-oriented Medical Assistant with a strong focus on building clinical skills and utilizing exceptional clerical and communication abilities. Possessing a positive attitude and a drive to excel in a fast-paced environment, while prioritizing patient care and satisfaction.
Overview
6
6
years of professional experience
Work History
Office Clinical
Cardiology Specialist of Acadiana
Lafayette
09.2024 - Current
- Communicate test results to physicians promptly, enhancing patient treatment plans.
- Coordinate external appointments, ensuring seamless patient care and follow-up.
- Foster positive patient experiences through compassionate care delivery, vital signs monitoring, and thorough medical history documentation.
- Execute precise diagnostic procedures including EKGs and stress tests while maintaining detailed patient records and ensuring timely result communication.
- Partner with healthcare team to deliver comprehensive patient care, coordinate external referrals, and maintain efficient clinical operations.
Office Clinical
Sunshine Pediatrics
Breaux Bridge
04.2024 - 11.2024
- Documented patient histories, vital signs; enhanced record accuracy, confidentiality ensured.
- Conducted lab tests, sample collection; improved efficiency, patient care knowledge expanded.
- Managed patient records, confidentiality; streamlined office processes, communication skills honed.
- Facilitated comprehensive patient care through precise documentation and proactive communication with medical staff and families.
- Partnered with medical team to ensure seamless patient care delivery while maintaining strict confidentiality standards.
Team Lead
Taco Bell
Breaux Bridge
07.2023 - 09.2024
- Instrumental in team building and team collaboration.
- Processed transactions with precision while maintaining high customer satisfaction, resolved payment discrepancies, and streamlined cash handling procedures.
- Led cross-functional team operations, optimized service workflows, and implemented efficient cash handling procedures while maintaining high customer satisfaction standards.
- Cultivated positive work environment through effective team leadership, conflict resolution, and consistent performance feedback.
- Developed new training protocols for cash handling and customer interaction, strengthening operational accuracy and service consistency.
Office Volunteer
Sniffs and Giggles
Dallas
06.2020 - 06.2020
- Welcomed and acknowledged patients and visitors, enhancing their experience with exceptional customer service.
- Answered phones and performed clerical tasks to support clinic operations and maintain smooth communication.
- Projected a consistent image for the clinic through cohesive branding strategies and visual elements.
Education
Medical Assistant Certification -
Unitech Training Academy
LafayetteSkills
- Patient Care
- Blood Collection
- Vital Signs
- Electrocardiogram Monitoring
- Specimen Handling
- Insurance verification
- Appointment scheduling
- Patient demographics entry
- Patient Referrals
- HIPAA Compliance
- Medical History
Volunteer Experience
Office Volunteer, Sniffs and Giggles, Dallas, TX, Welcomed and acknowledged patients and visitors to the clinic with a focus on providing exceptional customer service., Provided support in answering phones and performing various clerical tasks as assigned., Projected a consistent image that complemented the clinic by implementing cohesive branding strategies and visual elements., 06/20/20, 06/20/20
Timeline
Office Clinical
Cardiology Specialist of Acadiana
09.2024 - Current
Office Clinical
Sunshine Pediatrics
04.2024 - 11.2024
Team Lead
Taco Bell
07.2023 - 09.2024
Office Volunteer
Sniffs and Giggles
06.2020 - 06.2020
Medical Assistant Certification -
Unitech Training Academy