Jacey Jones
Rogers,AR
Summary
Proactive Account Manager and Retail Sales Specialist with extensive experience in customer service, accounting, and inventory management. Notable for maintaining financial accuracy, reducing discrepancies, and enhancing store environments. Skilled in payroll processing, bank reconciliation, and client relations, bringing strong problem-solving abilities to drive team effectiveness and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Account Manager
Williams Design Build
2015.12 - Current
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reduced invoice discrepancies by consistently monitoring accounts receivable and following up on outstanding balances.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
Retail Sales Associate
Belle Boutique
2014.05 - 2015.12
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier
Walmart Neighborhood Market
2013.11 - 2014.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Retail Sales Associate
Skye on the Town
2012.07 - 2013.01
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Sales Associate
Francesca's Collections
2010.06 - 2012.07
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
BBA - Apparel Merchandising And Product Development
University of Arkansas
Fayetteville, AR05.2018
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Payroll Processing
- Accounting and bookkeeping
- Bank Reconciliation
- Time Management
- Complex Problem-Solving
Timeline
Account Manager
Williams Design Build
2015.12 - Current
Retail Sales Associate
Belle Boutique
2014.05 - 2015.12
Cashier
Walmart Neighborhood Market
2013.11 - 2014.05
Retail Sales Associate
Skye on the Town
2012.07 - 2013.01
Retail Sales Associate
Francesca's Collections
2010.06 - 2012.07
BBA - Apparel Merchandising And Product Development
University of Arkansas
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