Summary
Overview
Work History
Education
Skills
Best of Parker County "Best Bank Teller 2022"
Timeline
Generic

Jacey Leatherwood

Springtown,TX

Summary

Professional banking specialist with comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Valued team collaborator who adapts to changing priorities and consistently achieves results. Skilled in financial advising and client relationship management.

Overview

3
3
years of professional experience

Work History

Personal Banker

Legend Bank
08.2023 - Current


  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Boosted sales of bank products through effective cross-selling and up-selling techniques.
  • Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
  • Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
  • Resolved client disputes with empathy and efficiency, restoring confidence in banking services.
  • Fostered strong client relationships through regular follow-ups, securing loyalty and repeat business.

Bank Teller

The Community Bank
01.2022 - 08.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Education

BBA - Marketing

Tarleton State University
Stephenville, TX
05-2026

AA - General Studies

Tarrant County College
01.2024

Skills

  • Communication
  • Microsoft office
  • Supply Orders
  • Relationship building
  • Branch operations
  • Customer service
  • Customer satisfaction
  • Banking policies and procedures
  • Interpersonal skills

Best of Parker County "Best Bank Teller 2022"

The customers that I helped at The Community Bank in Springtown nominated me and I was awarded Best Bank Teller in Parker County 2022.

Timeline

Personal Banker

Legend Bank
08.2023 - Current

Bank Teller

The Community Bank
01.2022 - 08.2023

AA - General Studies

Tarrant County College

BBA - Marketing

Tarleton State University

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Jacey Leatherwood