Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Hi, I’m
Jaci Boykin
Tyler,TX
Summary
Overview
10
years of professional experience
1
Certificate
Work History
Tyler ISD
Educator
08.2021 - Current
Job overview
- Designed and implemented daily lessons through synchronous (on-site) and asynchronous (eLearning/remote) platforms for up to 23 students
- Led professional development sessions district and campus wide for fellow teachers on topics such as: technology integration, assessment design, and behavioral strategies, and the 7 Habits to drive continuous program improvement.
- Collected and analyzed quantitative and qualitative data to reach up to and beyond 60% learning growth per subject per year
- Cross-collaborated with stake holders of various levels including but not limited to: students, parents, staff, administrators, and community members
- Translated complex information into easily understandable terms for learners ranging from 5 years old to adults; including colleagues and parents with varying degrees of education and background.
- Developed and delivered curriculum and learning programs from scratch, and partnered with subject matter experts to do the same.
Suffolk Public Schools
Educator
08.2019 - 04.2020
Job overview
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Developed and implemented engaging lesson plans to keep learner attention for up to 23 students
Navasota ISD
Educator
08.2017 - 05.2019
Job overview
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Created lessons and online testing materials to facilitate remote learning.
Enterprise Rent-A-Car
Management Trainee
06.2016 - 03.2017
Job overview
- Managed approximately 50 incoming calls, emails, and in-person interactions with customers a day
- Generated and qualified leads for insurance partnerships and sales
- Educated customers on rental processes and products to increase sales and enhance their rental experience.
- Balanced voluminous inbound requests with proactive outbound activities
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted with training of new employees in the branch
- Lead morning training meetings for all branch employees on the new CRM software for tablets.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Analyzed sales data for accurate forecasting, enabling proactive adjustments to strategy as needed for maximum revenue generation.
Juarez Flooring
Intern
02.2014 - 09.2015
Job overview
- Conferred with customers by phone and in person to provide information about products and services, and obtained details of complaints.
- Document customer interactions with efficiency and precision
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
- Assisted in the design process for promotional materials which contributed to raising brand awareness among target audiences.
- Operated Quickbooks system to manage accounts
Education
Texas A&M University College Station, TX
Bachelor of Arts in Communication
05.2016
University Overview
Minor: Comparative Cultural Studies
Skills
- Relationship building
- Cross collaboration
- SMART Goal setting
- Project Management
- Technical Competence
- Customer Interaction
- Strong Presentation skills
- Social Media Management
- Strong Verbal and Written Communication Skills
- LMS experience
- E-Learning
Certification
- Core Subjects EC-6
- ESL/Supplemental
Timeline
Educator
Tyler ISD
08.2021 - Current
Educator
Suffolk Public Schools
08.2019 - 04.2020
Educator
Navasota ISD
08.2017 - 05.2019
Management Trainee
Enterprise Rent-A-Car
06.2016 - 03.2017
Intern
Juarez Flooring
02.2014 - 09.2015
Texas A&M University
Bachelor of Arts in Communication
- Core Subjects EC-6
- ESL/Supplemental
Organizations
Organizations
Alpha Delta Pi Sorority at Texas A&M University, College Station, TX, 03/2014, 05/2016, Property Manager, Assisted the House Director in maintaining the property., Scheduled 36 residents for weekly task., Resolved resident disputes.Organizations
Organizations
Alpha Delta Pi Sorority at Texas A&M University, College Station, TX, 03/2014, 05/2016, Property Manager, Assisted the House Director in maintaining the property., Scheduled 36 residents for weekly task., Resolved resident disputes.Similar Profiles
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