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Investigation Specialist with 2+ years of experience in financial risk mitigation, fraud detection, and marketplace integrity within global e-commerce platforms. Experienced in transaction monitoring, seller risk assessment, payment fraud prevention, and policy enforcement. Proficient in Advanced Excel, and investigative risk tools. Proven track record of preventing financial losses and maintaining 98%+ decision accuracy in high-impact enforcement actions.

Proven track record in enhancing revenue and team productivity while implementing sustainable operational policies. Expertise in employee motivation and retention, fostering strong relationships with residents and families. Achieved compliance with accreditation standards through effective management practices.

Dynamic team player and leader with supervisory skills. Successfully implemented process improvements, enhancing workflow efficiency and boosting team morale. Adept at training and mentoring staff, fostering a culture of compliance and safety while ensuring high-quality support for clients and team members.

Detail-oriented professional experienced in loan modification and compliance review. Skilled in assessing borrower eligibility, processing applications, and maintaining strong customer relationships. Committed to delivering effective loss mitigation strategies that enhance client satisfaction and operational efficiency.

Jacie Chapweske

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Fire Mitigation Specialist

Life Guard

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Associate of Science - Biology

High School Diploma -

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Fire Mitigation Specialist

Life Guard

Associate of Science - Biology

High School Diploma -

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