Jimmy Lewis
Grants Pass,OR
Summary
Dynamic team player and leader with supervisory skills. Successfully implemented process improvements, enhancing workflow efficiency and boosting team morale. Adept at training and mentoring staff, fostering a culture of compliance and safety while ensuring high-quality support for clients and team members.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor/ Risk Mitigation Specialist
Rever Grand - Full Time
Grants Pass, Oregon
10.2022 - 10.2025
- Created Risk Mitigation Plans for Individuals with Intellectual and Developmental Disabilities (IDD).
- Read and compiled multiple state documents provided by case managers, medical professionals, and other entities involved with the individual's care and supports to create their Risk Mitigation Plans.
- Trained Direct Support Professionals (DSPs) on how to properly mitigate risks for the individuals they are supporting.
- Supervised daily operations and ensured compliance with safety protocols.
- Trained new staff on procedures and operational standards.
- Oversaw team performance and facilitated regular feedback sessions.
- Implemented process improvements to enhance workflow efficiency.
- Collaborated with management to address operational challenges promptly.
- Assisted in scheduling shifts and optimizing workforce allocation efficiently.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Sales Associate
GNC - Part Time
Grants Pass, OR
09.2022 - 01.2023
- Assisted customers in selecting nutritional supplements and health products.
- Maintained product displays to ensure an organized shopping environment.
- Processed customer transactions accurately using point-of-sale systems.
- Educated customers on product benefits and usage for enhanced wellness.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Membership Sales Coordinator
Club Northwest - Full Time
Grants Pass, OR
01.2014 - 03.2019
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Offered exceptional customer service to differentiate and promote company brand.
- Assisted in maintaining accurate records by verifying and updating member account information.
- Maintained strong knowledgebase of product options and sales promotions to better serve every customer.
- Boosted revenue by listening to customer needs and proposing targeted needs from other department options. Increasing Up-Sale opportunities.
- Communicated information to customers about product quality, value and style.
- Handled approximately 50 calls each day, including new sign-ups, service cancellations and cross-selling opportunities.
Performing Arts Coordinator and Floor Staff
Boys and Girls Club - Full Time
Grants Pass, OR
01.2011 - 12.2016
- Secured indoor and outdoor premises to protect children under care.
- Improved group and individual behavior by employing positive management strategies.
- Enforced rules to teach manners and maintain safe environment.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Organized and planned age-appropriate lessons involving Plays, instrument practice, music, Yoga, Talent shows and Movie time.
- Led children in tidying up, handwashing and other tasks to teach responsibility.
- Incorporated music and art activities to encourage creativity and expression.
- Maintained organized and clean classroom and work areas.
Wellness Consultant
The New Well - Part Time
Grants Pass, OR
03.2015 - 01.2016
- Communicated with and coached clients during Weekly, One on one appointments.
- Offered tools and information to raise awareness of self-management and monitoring for specific conditions to minimize patient healthcare costs.
- Compiled data and information to prepare reports highlighting participant progress and success.
- Conducted health assessments and biometric screenings by "In-Body" BMI weigh ins and measurement data tracking..
- Delivered presentations to groups covering topics related to Weight Loss, Health eating and overall Wellness tips and advice.
- Guided clients with setting and achieving goals.
- Built strong and lasting relationships with clients through active listening and Coaching.
- Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
- Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
- Guided clients on proper nutrition and exercise habits.
Direct Care Professional
Southern Oregon Aspire - Full Time
Grants Pass, OR
01.2009 - 06.2013
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Documented current patient information to update supervising DSP's, including vital signs, behaviors and eating habits.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Documented client progress in charts and logbooks.
- Transported clients to doctor's appointments and other related errands.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Assisted Clients with allocating small expenses to prepare and assess budgetary needs.
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Prepared food and helped patients eat to support healthy nutrition.
- Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Education
GED -
Rogue Community College
Grants Pass, OROfficial License - Health And Life
Health Coach Institute
Skills
- Body composition assessments
- Personalized coaching
- Individualized education
- Group classes
- Team building
- Relationship building
- Planning
- Team management
- People skills
- Supervision
- Computer skills
- Communication
- Flexible
- Leadership
- Risk assessment
- Compliance management
- Staff training
- Process improvement
- Team leadership
- Performance evaluation
- Conflict resolution
- Time management
- Effective communication
- Goal setting
- Processes and procedures
- Priority management
- Policy enforcement
- Department organization
- Goal oriented
- Employee motivation
- Staff discipline
- Safety protocols
- Verbal and written communication
- Training and mentoring
- Public speaking
- Risk management
- Attention to detail
- Task delegation
- Active listening
Certification
- Credentials in Ministry through "Universal life Church," Since 2016
- Former Board member of the "All Care Community Foundation."
Timeline
Supervisor/ Risk Mitigation Specialist
Rever Grand - Full Time
10.2022 - 10.2025
Sales Associate
GNC - Part Time
09.2022 - 01.2023
Wellness Consultant
The New Well - Part Time
03.2015 - 01.2016
Membership Sales Coordinator
Club Northwest - Full Time
01.2014 - 03.2019
Performing Arts Coordinator and Floor Staff
Boys and Girls Club - Full Time
01.2011 - 12.2016
Direct Care Professional
Southern Oregon Aspire - Full Time
01.2009 - 06.2013
GED -
Rogue Community College
Official License - Health And Life
Health Coach Institute