Summary
Overview
Work History
Education
Skills
Michigan caregiver
Timeline
Generic
Jacie  Childers

Jacie Childers

South Bend,IN

Summary

Dynamic and customer-focused professional with extensive experience as a Lead Budtender at Rolling Embers. Expert in educating clients on THC CBD and other medicinal components while ensuring regulatory compliance. Proven ability to enhance customer engagement and foster a welcoming atmosphere, resulting in increased repeat business through exceptional service and product knowledge.

Overview

7
7
years of professional experience

Work History

Lead Budtender

Rolling Embers
08.2023 - Current

I Proficiently manage a broad range of responsibilities.

  • Inventory in the morning.
  • Counting drawers.
  • Setting up the store front with all our products.
  • Taking care of patients in a timely but thorough manner.
  • Educating people on products they are not familiar with and how to use them and gauge dosage appropriately.
  • Running reception when needed
  • Production such as rolling pre rolls packaging flower and other various products with the correct codes sku and testing labels.
  • Ensuring people enjoy their time and have a great experience while working with me.
  • Running consumption lounge ( serving dabs, bongs, and infused drinks to various large parties)

Budtender

Zenleaf Dispensary
03.2022 - 05.2023
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Restocked supplies and arranged displays.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Managed high volume of cash with Number% accuracy rate.
  • Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.

Bartender Assistant

Beer Church Brewery
01.2022 - 03.2023
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Handled cash transactions accurately, maintaining proper accounting of sales figures.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Provided excellent customer service, addressing patron needs promptly and courteously.
  • Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
  • Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.

Budtender

Releaf Center
03.2018 - 08.2022
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Restocked supplies and arranged displays.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Managed high volume of cash with Number% accuracy rate.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
  • Packaged regulated products in appropriate exit containers.
  • Streamlined check-in processes for medical patients, expediting wait times while maintaining compliance with state requirements.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Cannabis Science

Northwestern Michigan
Traverse City, MI
06.2024

Cannabis Science And Medicine

University of Vermont
Burlington, VT
06.2023

Skills

  • Strong work ethic
  • Customer service expertise
  • Staff training and development
  • POS system operation
  • Sales proficiency
  • Industry networking
  • Cash handling experience
  • Supporting medical patients
  • Packaging products
  • Maintaining confidentiality
  • Restocking inventory
  • Discussing cannabis
  • Customer education
  • Counting money
  • Regulatory compliance
  • Rolling joints
  • Weighing products
  • Preparing packages
  • Edibles upselling
  • Changing out tills
  • Production leadership
  • Online order management
  • THC & CBD products
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Strong communication and interpersonal skills
  • Multitasking
  • Excellent communication
  • Team cooperation
  • Effective communication
  • Positive customer engagement
  • Inventory and stocking

Michigan caregiver

Maintained five medical patients for 3 years growing flower and making products such as RSO, concentrates, hash and tinctures for various needs such as cancer and epilepsy. (myself included)

All veganic products that I solely took care of and processed myself.

Timeline

Lead Budtender

Rolling Embers
08.2023 - Current

Budtender

Zenleaf Dispensary
03.2022 - 05.2023

Bartender Assistant

Beer Church Brewery
01.2022 - 03.2023

Budtender

Releaf Center
03.2018 - 08.2022

Cannabis Science

Northwestern Michigan

Cannabis Science And Medicine

University of Vermont
Jacie Childers