Jacie Holler
Andover
Summary
Customer-focused professional with a strong background in hospitality, food service, and front desk operations. Skilled in communication, cash handling, and creating positive customer experiences in fast-paced environments. Known for strong organizational skills, reliability, and the ability to handle multiple responsibilities efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Red Robin
Wichita
08.2025 - 01.2026
- Delivered exceptional customer service, ensuring enjoyable dining experiences.
- Took and processed food and beverage orders accurately.
- Addressed customer inquiries and resolved issues efficiently, improving overall satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Ensured cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Operated cash register during shifts, ensuring accurate transactions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Patient Care Technician
Wesley Medical Center
Wichita
11.2024 - 11.2025
- Provided direct patient care, including bathing, grooming, and feeding assistance
- Monitored vital signs and reported any abnormalities to the nursing staff
- Assisted with transferring patients in and out of beds or wheelchairs
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Assisted in the implementation of patient care plans as directed by healthcare professionals
- Documented patient information accurately and timely in electronic medical records system
- Responded promptly to call lights and requests for assistance from patients
- Collaborated with interdisciplinary healthcare team members to provide comprehensive care for patients
- Ensured compliance with infection control protocols during all patient interactions
- Supported patients' emotional well-being through active listening and compassionate communication
- Assisted in transporting patients to various departments within the healthcare facility for tests or procedures
- Provided comfort measures such as positioning pillows, blankets, or adjusting room temperature as needed
- Maintained confidentiality of patient information at all times
- Participated in ongoing training programs to enhance knowledge of medical terminology, procedures, and equipment usage
- Aided in the collection of specimens (urine, stool) for laboratory analysis
- Adhered to safety protocols for handling hazardous materials and biohazard waste
- Contributed to a positive work environment by fostering teamwork among colleagues
CNA
Phoenix Home Care
Wichita
08.2024 - 03.2025
- Provided compassionate patient care in daily living activities.
- Assisted patients with mobility and personal hygiene needs.
- Documented patient information accurately in care records.
Teller
Heartland Credit union
Hutchinson
09.2023 - 03.2024
- Complete transactions with members.
- File and scan documents.
- Use software efficiently.
- Stay organized and knowledgeable.
CNA - Certified Nursing Assistant
Bethany Nursing Home
Lindsborg
01.2022 - 01.2023
- Provide assistance with activities of daily living.
- Chart on residents from that shift.
- Take vitals.
Hostess
5Loaves
McPherson
06.2021 - 07.2022
- Greet and seat guests.
- Buss and clean tables.
- Assist servers with any tasks needed.
- Opening and closing tasks.
CNA - Certified Nursing Assistant
Cedars
McPherson
10.2020 - 06.2021
- Provide assistance with activities of daily living.
- Chart the state of the residents from that shift.
- Take vitals.
Education
High school diploma -
Mcpherson High School
McPherson, KS05-2022
Skills
Core Skills
- Customer Service & Hospitality
- Patient Care & Senior/Dementia Care
- Communication (Verbal & Written) & Phone Etiquette
- Time Management & Organizational Skills
Healthcare & Caregiving
- Vital Signs Monitoring & Charting
- Medical Terminology & Patient Support
- Caregiving & Patient Service
Administrative & Technical
- Data Entry & Clerical Support
- Microsoft Office (Excel, Word) & Computer Literacy
- Accounts Payable & Accounting Software
- Front Desk Operations
Service & Operations
- Food Safety & Handling
- Cash Handling & Register Operations
- Restaurant & Hosting Experience
- Cleaning (Residential & Commercial)
Additional Skills
- Sales & Marketing
- Animal/Pet Care
- Classroom Support
- Basic Math
Certification
- BLS Certification
- Driver's License
- CNA
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Server
Red Robin
08.2025 - 01.2026
Patient Care Technician
Wesley Medical Center
11.2024 - 11.2025
CNA
Phoenix Home Care
08.2024 - 03.2025
Teller
Heartland Credit union
09.2023 - 03.2024
CNA - Certified Nursing Assistant
Bethany Nursing Home
01.2022 - 01.2023
Hostess
5Loaves
06.2021 - 07.2022
CNA - Certified Nursing Assistant
Cedars
10.2020 - 06.2021
High school diploma -
Mcpherson High School