Jacie Johnson
Jackson,TN
Summary
I'm seeking a career in eDiscovery! Motivated college grad with internship-level experience using Relativity, Cellebrite and Forensic Tool Kit. I'm a hard-working team player that is eager to learn and take on new challenges. I have experience working remotely.
Overview
3
3
years of professional experience
Work History
Geek Squad Agent
Best Buy
Jackson
05.2022 - 11.2023
- Proactively took on additional duties and responsibilities, demonstrating initiative & adaptability
- Greeted visitors and customers, initiated friendly conversation to establish a connection and build rapport
- Strong customer service skills, including the ability to assist customers, answer questions, and provide technical solutions with patience and empathy
- Knowledge of various hardware components, operating systems, and software applications, including Windows, macOS, and mobile platforms
- Identified and solved a wide range of technical problems, often under time constraints.
EDiscovery Analyst Intern
GURU Discovery
Memphis
01.2023 - 09.2023
- Performed data collections on client devices using Cellebrite and Elcomsoft
- Created cases in Relativity and processed data
- Ran searches in Relativity pursuant to client requests
- Built Search Term Reports
- Documented procedures for performing tasks such as data collection and transformation.
- Performed data analysis and identified opportunities for process optimization.
Shoe Sales Associate
Fleet Feet
Jackson
03.2021 - 03.2022
- Assisted customers with finding the right size, style, and color of shoe
- Organized shelves and displays to maintain a neat and orderly store environment
- Processed customer payments using a cash register or point-of-sale system
- Provided product knowledge to customers on different styles of shoes.
Education
B.A. - Cybersecurity
Union University
05.2024
Skills
- Relativity case creation
- Data processing
- Search
- RSMF conversion
- ICloud data collection
- Cellebrite data analysis
Affiliations
- Union University Band and Orchestra (Violin, Piano, Trumpet)
Timeline
EDiscovery Analyst Intern
GURU Discovery
01.2023 - 09.2023
Geek Squad Agent
Best Buy
05.2022 - 11.2023
Shoe Sales Associate
Fleet Feet
03.2021 - 03.2022
B.A. - Cybersecurity
Union University