Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamari Brown

San Antonio,TX

Summary

Driven Agent with a proven track record of exceeding sales targets and expanding market share. Known for exceptional relationship-building skills and a commitment to customer loyalty, demonstrating expertise in negotiation and client management. Successfully managed complex transactions while maintaining confidentiality and delivering high levels of customer satisfaction. Strong adaptability and teamwork abilities enhance performance in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Geek Squad Agent

Best Buy
San Antonio, TX
09.2023 - Current
  • Provided exceptional customer service to ensure customer satisfaction.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Implemented quality control measures to uphold company standards.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Repairing computers and phones, and also helping customers fix the problems of their own with their devices, and showing people how to use the fast-advancing technology.
  • Explored various departments to gain insight into different products and objects.

Leader

Six Flags
San Antonio, TX
06.2021 - 02.2024
  • Developed and implemented successful strategies to increase team productivity.
  • Analyzed customer feedback data to identify areas of improvement for the company.
  • I led my team to strive for greatness and always encouraged them to get out of their comfort zone to help others.
  • Exceeding asked responsibilities consistently.
  • Maintained high standards to encourage team excellence.

Education

High School Diploma -

Louis D. Brandeis High School
San Antonio, TX
06-2024

Skills

  • Lead prospecting
  • Positive attitude
  • Relationship building
  • Problem-solving
  • Critical thinking
  • Technical support
  • Documenting information
  • Product sales
  • Conflict resolution
  • Professional networking
  • Customer service and care

References

References available upon request.

Timeline

Geek Squad Agent

Best Buy
09.2023 - Current

Leader

Six Flags
06.2021 - 02.2024

High School Diploma -

Louis D. Brandeis High School
Jamari Brown