Christal Barnett
Casa Grande,AZ
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
13
13
years of professional experience
Work History
Geek Squad Agent
Best Buy
Amarillo, TX
09.2020 - 02.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Correctional Officer IV
Texas, Criminal Justice
Amarillo, TX
11.2016 - 08.2020
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Worked effectively in fast-paced environments.
- Maintained order and preformed duties per policy.
Coffee Memorial Blood Center
08.2013 - 10.2016
- Developed system to order and maintain inventory levels Upon Receipt quarantined inventory until it could be validated Track manufacture expiration date Checked and maintained equipment as per manufacture standards.
Operations Specialist
MIS
Amarillo, TX
06.2008 - 08.2013
- Microsoft Network Administrator
- Install, maintain and support PC hardware and software
- Install and maintain network infrastructure - hardware and software
- Maintained Windows servers 2000 – 2012
- Created Windows Virtual Servers in network
- Monitor and support anti-virus software and firewall
- Maintained and trouble shoot network backup/recovery
- Helped desk - helped end users with computer problems
Education
Bachelor of Science - Computer Science
West Texas A & M University
Canyon, TX12.2007
Skills
- Microsoft Network Administrator – Active Directory
- Knowledge of LAN/WAN network infrastructure
- Install, and maintain network hardware and software
- Identify and resolve network related issues / routers and switches
- Install, maintain and support PCs hardware and software
- Troubleshoot and come up with a solution for problems
- Data processing experience
- Monitor and support network Antivirus and Firewall
- Install, support, monitor, servers including virtual servers
- Performing systems analysis and monitoring
- Maintained and trouble shoot network backup/recovery
- Developing action plan for technical solutions
- Lead project management team
- Programming experience
- Agent relations
Timeline
Geek Squad Agent
Best Buy
09.2020 - 02.2021
Correctional Officer IV
Texas, Criminal Justice
11.2016 - 08.2020
Coffee Memorial Blood Center
08.2013 - 10.2016
Operations Specialist
MIS
06.2008 - 08.2013
Bachelor of Science - Computer Science
West Texas A & M University
Similar Profiles
Anthony ApodacaAnthony Apodaca
Sales Associate at Best BuySales Associate at Best Buy
Steven IngramSteven Ingram
Autotech Level 2 Lead at Best BuyAutotech Level 2 Lead at Best Buy
Jason FinnimoreJason Finnimore
Geek Squad Double Agent PC at Best BuyGeek Squad Double Agent PC at Best Buy
Kaylyn SchonertKaylyn Schonert
Sales Associate at Best BuySales Associate at Best Buy
Nicole EllisNicole Ellis
Full Charge Bookkeeper at Point Contracting LLC, AC Crane, H&R BuildersFull Charge Bookkeeper at Point Contracting LLC, AC Crane, H&R Builders