Experienced Intake Coordinator Specialist with strengths in family-centered coordination, detailed documentation, and timely service delivery. Skilled in Microsoft Office, communication, and managing high-volume caseloads with professionalism.
· Supporting families through the Early Steps Intake process
· Coordinating meetings and balancing priorities to support timely service delivery
· Collaborating with multidisciplinary teams to develop individualized family service plans
· Managing high-volume caseloads efficiently while maintaining strong attention to detail throughout each case’s progression
· Demonstrates empathy and kindness by actively listening to family concerns and ensuring satisfaction through supportive solutions
· Developed and currently manage a customizable Word template that streamlines paperwork by enabling prefilled forms, reducing preparation time, and ensuring consistent, legible documentation for agency and partner agencies
· Supporting the team by offering guidance and solutions to challenges
· Contributing to a positive work environment with open communication and teamwork