Jacie Roberts
Sand Springs,OK
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
9
9
years of professional experience
Work History
Enrollment Specialist
Miller Swim School
04.2023 - Current
- Understood and thoroughly explained services provided to customers and potential customers.
- Communicated effectively via telephone, email and in person with prospective customers.
- Updated, entered and reviewed customer data.
- Generated leads through cold-calling, networking and other outreach methods.
Assistant Manager
Doc's Country Mart
12.2019 - 11.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Library Aide
Seminole State College
08.2014 - 05.2015
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Set up computer and digital device access, providing assistance with use and operation.
Education
Bachelor of Arts - Philosophy
Oklahoma State University
Stillwater, OK05.2019
Skills
- Patron Registration
- Material Shelving
- Telephone Etiquette
- Technical Programs
- Written and Oral Communication
- Administrative Support
Timeline
Enrollment Specialist
Miller Swim School
04.2023 - Current
Assistant Manager
Doc's Country Mart
12.2019 - 11.2020
Library Aide
Seminole State College
08.2014 - 05.2015
Bachelor of Arts - Philosophy
Oklahoma State University
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