Jaciel Romero
Huntington Beach,CA
Summary
Dynamic and detail-oriented busser with a proven track record at Ola Mexican Kitchen, enhancing guest experiences through exceptional customer service and efficient table clearing. Skilled in maintaining cleanliness and safety standards while collaborating effectively with team members to ensure timely food delivery and a welcoming atmosphere.
Overview
6
6
years of professional experience
Work History
Busser
Ola Mexican Kitchen
05.2020 - Current
- Cleaned and organized dining areas, ensuring a welcoming environment for guests.
- Assisted servers with food and beverage delivery, enhancing overall service efficiency.
- Supported kitchen staff by transporting dishes and utensils promptly between stations.
- Assisted customers with carry-out service.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Supported team members with additional tasks, promoting a positive work environment.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided attentive service and proactively assessed guest needs.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Greeted customers and provided menus upon arrival to dining room.
- Offered product samples, answered questions and helped customers find items.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Busser/ Food Runner
Old Crow Smokehouse
Huntington Beach, CA
01.2022 - 11.2025
- Assisted servers in delivering food and beverages to ensure prompt service.
- Maintained cleanliness of dining area and tables, enhancing guest experience.
- Supported restocking supplies, contributing to efficient restaurant operations.
- Collaborated with kitchen staff to expedite meal preparation during peak hours.
- Cleared and reset tables promptly, facilitating quick turnover for incoming guests.
- Monitored dining area for guest needs, providing timely assistance as required.
- Assisted in training new bussers on operational procedures and best practices.
- Implemented effective cleaning routines, improving overall restaurant hygiene standards.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Offered product samples, answered questions and helped customers find items.
- Engaged in suggestive selling and other sales techniques.
- Set up advertising signs and displays on shelves, counters and tables.
- Processed payments for orders and provided customers with change.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Greeted customers and provided menus upon arrival to dining room.
- Monitored dining room and bar areas for signs of overcrowding.
- Monitored dining room inventory and replenished as necessary.
- Arranged tables and chairs for special occasions and events.
- Assisted customers with carry-out service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Provided attentive service and proactively assessed guest needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted with bussing tables and cleaning up spills.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Assisted in training new food runners, improving team efficiency and service quality.
- Implemented feedback from customers and staff to improve service delivery processes.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
- Ensured accurate order delivery to customers, fostering positive dining atmosphere.
- Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
- Ensured compliance with health and safety regulations during food handling and delivery.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
- Increased customer satisfaction with quick and courteous food delivery.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Busser
Mamá’s Comfort Food & Cocktails
Huntington Beach, CA
05.2021 - 01.2022
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Supported waitstaff by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage items.
- Monitored inventory of supplies, notifying management of low stock levels.
- Adapted quickly to changing restaurant needs during peak service hours.
- Enhanced guest experience by ensuring a welcoming and tidy environment.
- Implemented efficient cleaning protocols, contributing to improved workplace safety standards.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
- Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Assisted customers with carry-out service.
Education
High School Diploma -
Ocean View
Huntington Beach, CASkills
- Clear communication
- Cleaning and sanitizing
- Table bussing
- Team collaboration
- Safety awareness
- Professional appearance
- Cleanliness maintenance
- Food running
- Workplace safety
- Performance improvement
- Strategic planning
- Effective problem solving
- Efficient table clearing
- Equipment operation
- Server support
- Food safety
- Quality control
- Table setting
- Food safety practices
- Proper glassware handling
- Training and coaching
- Process improvements
- Customer service excellence
- Table resetting
- Dining room cleaning
- Glassware handling
- Dishwashing and sanitization
- Plate carrying techniques
- Shift flexibility
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Safe food handling
- Supply restocking
- Table setup
- Employee training
- Dining room organization
- Timely food delivery
- Excellent communication
Languages
Spanish
Native or Bilingual
Timeline
Busser/ Food Runner
Old Crow Smokehouse
01.2022 - 11.2025
Busser
Mamá’s Comfort Food & Cocktails
05.2021 - 01.2022
Busser
Ola Mexican Kitchen
05.2020 - Current
High School Diploma -
Ocean View