Jacinda Burkholder
Ottawa,KS
Summary
Dedicated office administrator with over 4 years of experience in enhancing workplace productivity. Proficient in bookkeeping tasks and customer service, contributing to improved operational workflows and effective team communication.
Overview
6
6
years of professional experience
Work History
Office Manager
Amazing Grace Baptist Camp
Ottawa, KS
04.2012 - 08.2014
- Managed daily office operations and maintained a positive work environment.
- Coordinated schedules and meetings for staff and leadership teams.
- Trained new employees on office protocols and procedures.
- Implemented efficient filing systems for documents and records management.
- Facilitated communication between departments to enhance collaboration.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries with QuickBooks.
- Assisted with the preparation of budgets, forecasts and financial statements.
Front Desk Receptionist
Accelerated Physical Therapy
Simpsonville, South Carolina
06.2011 - 03.2012
- Answered phone calls and addressed patient inquiries promptly.
- Welcomed customers with a friendly smile and attentive demeanor at the reception area. and made them feel welcome.
- Collected patient information and verified insurance details accurately.
- Managed appointment scheduling using electronic health records system.
- Coordinated with therapists to enhance patient flow and reduce wait times.
- Maintained cleanliness and organization of the reception area diligently.
Office Manager
Camp Cobeac
Prudenville, Michigan
01.2009 - 10.2011
- Streamlined daily office operations to boost workplace productivity.
- Coordinated schedules and meetings for staff and leadership to facilitate effective communication.
- Supervised staff, organized schedules, and delegated tasks to enhance team workflow.
- Managed supply inventory and ordered office materials to maintain operational readiness.
- Established efficient filing systems for better document management.
- Monitored invoices for accuracy and completeness and payments to verify the accuracy of accounts receivable and payable.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Assisted in planning events and activities to enhance staff engagement.
Education
Associate of Science - Office Administration
Pensacola Christian College
Pensacola, FL05-2007
Skills
- Office administration
- Budget preparation
- Financial reporting
- Schedule coordination
- Document management
- Customer service
Timeline
Office Manager
Amazing Grace Baptist Camp
04.2012 - 08.2014
Front Desk Receptionist
Accelerated Physical Therapy
06.2011 - 03.2012
Office Manager
Camp Cobeac
01.2009 - 10.2011
Associate of Science - Office Administration
Pensacola Christian College