Summary
Overview
Work History
Education
Skills
Timeline
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JACINDA (Cindi) NOBLES

Little Rock,AR

Summary

Motivated to learn, grow and excel at Arkansas Children's Hospital as a Systems Analyst. Offering excellent communication and good judgment. Dedicated and highly effective at getting patients and team connected with valuable resources. Technologically savvy and successful managing large caseloads. Three years of successful career experience in large clinic environments.

Overview

33
33
years of professional experience

Work History

Oral Oncology Patient Advocate

CARTI
Little Rock, AR
01.2021 - 04.2022
  • Worked with patients via in-person and telephone to compassionately and efficiently coordinate their oral Oncology medication.
  • Communicated with patients regarding price of their co-payments and financial assistance programs when needed.
  • Filled prescriptions and adjudicated claims.
  • Effectively managed and facilitated timely resolution of insurance denials and or authorizations.
  • Tracked and reconciled incoming drug shipments, and ensured account balances are adjusted accordingly.
  • Entered details into computer systems; Oncoemr Flat Iron, PharmaServ and Liberty and managed database of information.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Significantly increased patient satisfaction and department profit.
  • Communicated with physicians to verify medication dosages, refill authorizations and patient information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Set up and modified patient profiles in Liberty to include current information such as medications and insurance details.
  • Kept current with literature and felid advancements to advocate to and for oncology patients.

Oncology Admixture Technician

CARTI
Russellville, United States
08.2019 - 01.2021
  • Worked as part of team of physicians, nurses or other healthcare professionals to deliver high level of patient service.
  • Prepared intravenous solutions, admixtures, oncology drugs and other solutions using aseptic techniques.
  • Adhered to strict infection control measures and verified proper cleaning and sanitation of compounding equipment before and after each use.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Collected, evaluated and set up sterile mixing supplies, instruments and equipment.

Freelance Photographer/Content Writer

Self-employed
Russellville, AR
01.2000 - 08.2019
  • Planned, organized and scheduled work
  • Mastered variety of design and editing tools
  • Archived photographs on computers and servers
  • Edited, toned, captioned and uploaded photographs for publication.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.

Pharmacy Technician/Social Media Specialist/Store Manager

C&D Drug Store
Russellville, Arkansas
05.2012 - 07.2019
  • Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
  • Accurately pulled medications from shelves, made prescription drug orders and checked-in orders daily
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Photographed, wrote content and designed advertisements to print in local newspapers and magazines.
  • Generated interest for new and upcoming product and service releases by managing social media accounts.
  • Ordered and stocked store front gift items and OTC inventory.

News Reporter/Photographer/Pagination

The Courier
Russellville, Arkansas
05.2008 - 05.2012
  • Served as primary Education Reporter, working directly with state educators in Pope, Yell and Johnson counties.
  • Took photographs at school and community events to accompany news articles.
  • Responded to reader requests.
  • Served as Lifestyles section editor of The Courier.
  • Responsible for creative design of special sections and our quarterly magazine.
  • Crafted well-written news stories based on facts and edited content.
  • Posted breaking local news on social media platforms and maintained social media accounts.
  • Cultivated long-term relationships with individuals in public relations field through exceptional communication and interpersonal skills.
  • Evaluated and followed up on news leads and news tips to develop story ideas.
  • Edited, paginated, attended community events, reported, photographed and obtained content for company owned weekly newspaper The Post Dispatch.

Education

Journalism

Arkansas Tech University

Skills

  • Excellent organizational skills
  • Medical terminology knowledge
  • Excellent verbal and written communication skills
  • Resolving Problems
  • Patient Confidentiality and Data Security
  • Documenting and Recording Information
  • Providing Information and Resources
  • Information Assistance
  • Comfort with Technology
  • Database Search and Data Entry Skills
  • Reading Comprehension
  • Building Rapport and Credibility

Timeline

Oral Oncology Patient Advocate

CARTI
01.2021 - 04.2022

Oncology Admixture Technician

CARTI
08.2019 - 01.2021

Pharmacy Technician/Social Media Specialist/Store Manager

C&D Drug Store
05.2012 - 07.2019

News Reporter/Photographer/Pagination

The Courier
05.2008 - 05.2012

Freelance Photographer/Content Writer

Self-employed
01.2000 - 08.2019

Journalism

Arkansas Tech University

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JACINDA (Cindi) NOBLES