Jacinta Curtis
Oceanside,CA
Summary
Proven Public Relations Specialist and Licensed Insurance Agent with a track record of enhancing client relationships and boosting sales. At Fred Loya Insurance, leveraged insurance sales expertise and exceptional people skills to improve client satisfaction and streamline processes. Skilled in project management and client account management, consistently achieving and surpassing business goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Fred Loya Insurance
02.2024 - 10.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Streamlined renewal process, making it easier for clients to update and maintain their policies.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Calculated quotes and educated potential clients on insurance options.
- Collected premiums on or before effective date of coverage.
- Educated clients on insurance policies and procedures.
- Developed sales strategies to increase sales of insurance policies.
- Conducted annual reviews of existing policies to update information.
- Researched and identified potential new markets.
Public Relations Specialist
Glamar Parking LLC
08.2010 - 11.2023
- Analyzed campaign performance data to identify areas of improvement and optimize future PR efforts.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Managed service projects from start to finish by finding partners, making detailed plans, and executive projects.
- Streamlined internal processes by implementing project management tools, improving team efficiency and productivity.
- Increased revenues and supported business goals by developing public relations strategies and campaigns.
- Development, preparation and coordination of inaugurations, launches and special events.
Education
Bachelor of Arts - Public Relations & Communications
Santa Maria La Antigua University
Panama City, PanamaSkills
- Insurance sales expertise
- Client relationship management
- Client account management
- Computer proficiency
- Problem solving abilities
- Project management
- People skill
- Negotiation techniques
- Marketing initiatives
- Customer engagement
- Auto insurance
Certification
- Ethics and Compliance Certification – Ethical Compliance Training Programs.
- California Limited Lines Automobile.
- Driver Safety - Distracted Driving Completion.
- Anti-Harassment Training for Employees-CA
- Workplace Violence Prevention and Shooter Response.
- Customer Service Essencialts
Languages
Spanish
Native or Bilingual
Timeline
Licensed Insurance Agent
Fred Loya Insurance
02.2024 - 10.2024
Public Relations Specialist
Glamar Parking LLC
08.2010 - 11.2023
Bachelor of Arts - Public Relations & Communications
Santa Maria La Antigua University
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