Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jacinta Ellison

Dallas

Summary

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence, and ADA accommodations. Supports clients and effectively balances the role of consultant and mentor with gatekeeper to control employer-related risks and grow the client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as an indispensable partner.

Overview

8
8
years of professional experience

Work History

Human Resources Business Partner

B Braun
04.2022 - Current
  • Managed complex employee relations issues and ensured consistent application of policies and procedures regarding FMLA, ADA, EEOC, Title VII and disciplinary matters.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Created and implemented a case management tracking program, reducing external audit inquiries by 35%.
  • Reduced turnover rates by creating targeted retention initiatives tailored to high-potential employee needs.
  • Controlled costs to keep business operating within budget and increase profits.

Human Resources Operations Specialist

Keurig Dr Pepper
01.2019 - 08.2022
  • Identified opportunities to develop and implement process improvement initiatives and served as a company-wide resource and liaison on compliance related policies, identifying root causes of issues and communications.
  • Strong knowledge of HR principles, practices and laws
  • Introduced a compliance policies program that improved inquiries from local, state and federal regulatory policies by 35%.
  • Created an action plan based on leadership development and relationship building, which improved employee retention rates and morale within one year.

Assistant Vice President |

Citibank
11.2017 - 01.2019
  • Investigated employee fraud cases involving falsified timesheets, leading to policy enforcement actions and improved timekeeping compliance.
  • Uncovered and resolved payroll manipulation totaling over $15,000 through cross-functional audits and collaboration with Finance.
  • Conducted internal investigations into asset misappropriation, including theft of equipment and improper use of company resources.
  • Partnered with Legal and Compliance to document findings, ensure due process, and mitigate organizational risk.
  • Implemented fraud prevention training for managers, resulting in a 40% increase in early detection and incident reporting.

Education

BBA -

Southern Arkansas University
Magnolia, AR

Certificate - Human Resources Management

AIHR

Certificate - Human Resources Training

LINKEDIN LEARNING
09-2021

Skills

  • Proficient in Microsoft Office ( Word, Excel, PowerPoint, Outlook, Teams, Access)
  • HRIS ( ADP, SAP Success Factors, ServiceNow, Workday, Dayforce, Remote, and ICIMS)
  • Strategic HR Planning
  • Performance Management
  • Employee Relations
  • Training & Development
  • Talent Acquisition
  • Change Management
  • Benefits Administration
  • HR Compliance
  • Succession planning
  • Policy implementation
  • Retention strategies

Accomplishments

  • Launched a compliance policies program that improved internal audit scores by 35%
  • Promoted internally within the first year to oversee and train over 50 Fraud and AML Compliance Analysts
  • Raised employee retention rates by 55% over a 2-year period by implementing a tiered-interview system and organized 2 programs that went global after 1 year
  • Created a program that improved SAR filings production by 25% and quality by 45% within a three month turnaround period mainly using Microsoft software, Acmize, CRM and Salesforce
  • Developed, initiated, maintained and revised Compliance policies for the Covid-19 Absence Management Communications Program
  • 12 years of compliance experience/ 9 years of HR experience

Timeline

Human Resources Business Partner

B Braun
04.2022 - Current

Human Resources Operations Specialist

Keurig Dr Pepper
01.2019 - 08.2022

Assistant Vice President |

Citibank
11.2017 - 01.2019

BBA -

Southern Arkansas University

Certificate - Human Resources Management

AIHR

Certificate - Human Resources Training

LINKEDIN LEARNING