Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacinta Pettit

Cincinnati,OH

Summary

Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience. Being involved in my father's restaurant, Streetside 62 Bistro, from a young age has given me a proper understanding of what it takes to help a restaurant run smoothy.

Overview

4
4
years of professional experience

Work History

Shift Leader

Dairy Queen
10.2022 - 08.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Restaurant Hostess

Streetside 62 Bistro
06.2021 - 08.2025
  • Welcomed guests warmly, creating a positive first impression for all visitors.
  • Coordinated reservations effectively, ensuring accurate booking management for busy service periods.
  • Organized dining area, maintaining a clean and inviting atmosphere for guests.
  • Managed waitlist efficiently, optimizing seating arrangements during peak hours.
  • Handled guest inquiries with professionalism, providing information on menu items and specials.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Education

Bachelor of Science in Nursing - Nursing

University of Cincinnati
Cincinnati, OH
05-2028

High School Diploma -

Miami Trace High School
Washington Court House
05-2024

Skills

  • Positive attitude
  • Team leadership
  • Conflict resolution
  • Handling complaints
  • Problem-solving
  • Flexible schedule
  • Customer service
  • Strong multitasking

Timeline

Shift Leader

Dairy Queen
10.2022 - 08.2025

Restaurant Hostess

Streetside 62 Bistro
06.2021 - 08.2025

Bachelor of Science in Nursing - Nursing

University of Cincinnati

High School Diploma -

Miami Trace High School