Jacinta Pimentel
Seekonk,MA
Summary
Licensed Dental Hygienist transitioning into a Territory Business Manager role with Philips Oral Healthcare. Brings firsthand clinical experience, strong relationships with dental professionals, and a proven ability to influence product adoption through education and trust. Skilled at translating clinical knowledge into meaningful product value, driving patient compliance, and supporting practice growth. Ready to leverage a consultative, relationship-driven approach to expand market share and strengthen provider partnerships.
Overview
8
8
years of professional experience
Work History
Dental Hygienist
Dr Carl Cotoia
Providence, RI
01.2018 - Current
- Built trusted relationships with patients and dental teams , positioning myself as a key voice in treatment and product recommendations
- Drove consistent adoption of power toothbrushes and preventive care products by educating patients on long-term oral health benefits
- Influenced purchasing decisions by connecting clinical needs with the right at-home care solutions—mirroring a consultative sales approach
- Partnered with dentists to reinforce product recommendations, increasing overall patient compliance and case acceptance
- Delivered clear, engaging education that simplified complex oral health concepts, leading to stronger patient follow-through
- 90% acceptance to treatment plans
Project Manager
McPherson Properties
Boston, MA
11.2020 - 05.2021
- Led cross-functional teams to deliver projects within scope and timeline.
- Developed project plans, including timelines, budgets, and resource allocation.
- Implemented risk management strategies to mitigate project delays and issues.
- Streamlined communication processes among stakeholders to enhance collaboration.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Managed approximately 30 incoming calls, emails and faxes per day from customers. While maintaining accounts receivables.
Education
Bachelor of Science - Health Care Administration
Rhode Island College
Providence, RI05-2014
Associate of Science - Dental Hygiene
CCRI
Lincoln, RI05-2007
Skills
- Territory management & growth mindset
- Dental professional relationship building
- Product education & in-office training
- Consultative selling & influencing
- Practice workflow understanding
- Product Advocacy: Regularly recommended and demonstrated oral care tools (eg, power brushes, interdental solutions), directly influencing patient purchasing behavior
- Relationship Management: Built long-term trust with patients and collaborated closely with dentists—similar to managing provider accounts
- Education-Based Selling: Used a needs-based, personalized approach to guide decisions rather than transactional selling
Languages
Portuguese
Timeline
Project Manager
McPherson Properties
11.2020 - 05.2021
Dental Hygienist
Dr Carl Cotoia
01.2018 - Current
Bachelor of Science - Health Care Administration
Rhode Island College
Associate of Science - Dental Hygiene
CCRI