Jacinta Richardson
Harbor City,CA
Summary
Efficient Sales Support trained in receiving and processing incoming customer inquiries. Vetted contacts for potential sales opportunities and effectively used SAP software. Helped sales personnel spot and understand trends by tracking, modeling and reported on market and customer data. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
15
15
years of professional experience
Work History
Sales Support Specialist
Airgas West LLC
Long Beach, California
09.2006 - 01.2022
- Coordinated responses and resources to handle special client requests.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
- Assisted customers with sales needs such as inventory and shipping questions.
- Provided best-in-class real-time sales support for customers while leading by example for sales team members.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently
- Assisted customers with sales needs such as inventory and shipping questions
Education
High School Diploma -
Morningside High School
Inglewood, CA06.1985
Skills
- Building Customer Relationships and Loyalty
- Strong Communication and Interpersonal Skills
- Merchandise Recommendations
- Effective Customer Communication
- Order Processing
- Inventory Control
- Inbound and outbound calling
- Data Management
- Conflict Resolution
Timeline
Sales Support Specialist
Airgas West LLC
09.2006 - 01.2022
High School Diploma -
Morningside High School
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