Summary
Overview
Work History
Education
Skills
Quote
Carpe Diem!
Certification
Accomplishments
Work Availability
Work Preference
Languages
Timeline
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Jacinth Orlando

Jacinth Orlando

Dumont,NJ

Summary





Self-motivated Coordinator and Paralegal Specialist brings proven leadership, organizational, and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements: history of retaining clients and talented staff.

Overview

19
19
years of professional experience

Work History

Coordinator and Paralegal Specialist

County of Bergen
2016.04 - 2024.07


In this role, I managed a monthly Excel spreadsheet for an average of 60 clients in the Domestic Violence Legal Advocacy Project (DVLAP).

As a Paralegal specialist, I provided daily in-person/virtual support to clients for upcoming hearings. Each session lasted 60-90 minutes.

Thoroughly prepared clients for Court by explaining what to expect during the hearing.

Outreached to Pro bono attorneys regarding their availability to represent clients.

Contacted municipal and area Superior Court and police stations for evidentiary documents in support of clients cases.


Improved operational workflows by maintaining well-organized documentation systems, updated records accurately and collaborated with department heads to develop strategic plans aligning with overall company objectives.


Meticulously drafted accurate legal documents such as case summaries and briefs, significantly reducing errors through proofreading. Increased client satisfaction by being responsive to client's concerns. In addition to these tasks, I conducted comprehensive legal research to support attorneys in developing strong case strategies.

summarized depositions, legal documents, and other materials to provide attorneys with relevant content for cases.


- Additionally, I drafted accurate legal documents such as pleadings, motions, and briefs to effectively present the client's position.

- Reduced errors in document production through meticulous proofreading of legal drafts before submission.

- Increased client satisfaction by providing prompt updates on case status and addressing concerns professionally.

- Conducted thorough legal research to support attorneys in developing strong case strategies.

- Summarized depositions, legal documents, and other material to provide attorney with relevant material for cases.


Substitute Teacher, K-12

Bergenfield School District
2013.09 - 2016.03
  • Executed teacher's lesson plans with average 25 students per class period
  • Interacted with students by answering their questions,
  • Maintained class-room discipline, while creating a fun learning environment.

Paralegal Intern

The Law Office of E. Gregory M. Cannarozzi
2014.01 - 2015.01
  • Legal research: Researching case and statutory law, briefing cases, and preparing memorandums
  • Drafting documents: Completing legal forms, drafting pleadings, and preparing reports
  • Administrative tasks: Organizing and filing legal documents, and performing secretarial tasks
  • Client work: Communicating with clients, obtaining information from them, and assisting with client interviews
  • Managed billable hour tracking, payroll, client invoicing, and schedules for 1-attorney office

Benefits Case Specialist

Xerox Corporation
2009.01 - 2013.01
  • Answered an average of 30 incoming calls daily, regarding health and pension benefits
  • Traveled 1 hour every three months to train colleagues at a satellite location on how to answer questions regarding health and pensions.

Sales/Customer Service Representative

North Jersey Media Group
2007.01 - 2008.01
  • Conducted an average 50 daily cold calling of business owners to purchase advertising space in the paper.

Status Department Supervisor

Bergenfield School District
2006.01 - 2007.01

Provided service to students with federal financial aid, by explaining how financial aid program works.

Education

Master of Arts -

Fairleigh Dickinson University
Teaneck, NJ

Bachelor of Arts -

Ramapo College of New Jersey
Mahwah, NJ

Associate of Arts - Paralegal Studies

Fairleigh Dickinson University
Teaneck New Jersey

Skills

MS Office

Document Management

  • Database Management
  • Writing case summaries for presentation to pro bono attorneys

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Carpe Diem!

I believe in seizing opportunities and not letting them pass.

Certification

Paralegal Certificate

Alternate teacher's route certification

Substitute teacher's certification

Accomplishments

  • Promoted to Senior Paralegal after 4 years of employment.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Client issues with empathy and expertise resulting in high satisfaction ratings for our department.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursWork from home option

Languages

English
Full Professional

Timeline

Coordinator and Paralegal Specialist

County of Bergen
2016.04 - 2024.07

Paralegal Intern

The Law Office of E. Gregory M. Cannarozzi
2014.01 - 2015.01

Substitute Teacher, K-12

Bergenfield School District
2013.09 - 2016.03

Benefits Case Specialist

Xerox Corporation
2009.01 - 2013.01

Sales/Customer Service Representative

North Jersey Media Group
2007.01 - 2008.01

Status Department Supervisor

Bergenfield School District
2006.01 - 2007.01

Master of Arts -

Fairleigh Dickinson University

Bachelor of Arts -

Ramapo College of New Jersey

Associate of Arts - Paralegal Studies

Fairleigh Dickinson University
Jacinth Orlando