Jack Adamovich
Citrus Heights,CA
Summary
Im a very dependable person and motivated to learn everything about the field im in. I take pride in my work an love working with customers and making sure their needs are met to the fullest. I Prefer to work with people and help around as much as I could. Ready to help achieve company goals
Overview
3
3
years of professional experience
Work History
Amazon Call Center
Amazon
Sacramento, CA
04.2023 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Processed debit and credit card payments.
Package Handler
FedEx
03.2022 - 06.2022
- Loaded completed orders on pallets according to delivery numbers.
- Protected company inventory by maintaining and organizing storage areas.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Used scanners to track parcel information, condition or receipt.
Crew Member
McDonald's
03.2021 - 02.2022
- Answered customer questions and took orders.
- Assisted customers with product, promotion and policy information.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
High School Diploma -
Vision in Education
Carmichael, CA06.2021
Skills
- Quicker learner
- Great problem solver
- Works well with others
- Excellent with technology
- Very Organized
- Attention to detail
Languages
Russian
Limited Working
Timeline
Amazon Call Center
Amazon
04.2023 - Current
Package Handler
FedEx
03.2022 - 06.2022
Crew Member
McDonald's
03.2021 - 02.2022
High School Diploma -
Vision in Education