Kiayer Chapman
Laurel,MD
Summary
To enhance my educational and professional skills in a stable and dynamic workplace; where my strong customer service and communication skills can assist in the efficient running of the operation.
Overview
13
13
years of professional experience
Work History
Material Handler
Catalent Pharma Solutions
Harmans, MD
04.2023 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
Personal Fitness Trainer
HADEN SPORTS & PERFORMANCE
11.2014 - Current
- Guide clients in safe exercise, taking into account individualized physical limitations
- Deliver an exceptional level of service to each customer by listening to concerns and answering questions
- Participate in club promotions to recruit new members and increase clientele
- Lead weekly meetings to review performance and offer direction, motivation, and guidance toward achieving individual and facility goals
- Attain facility targets, including revenue goals and member retention rates
- Protect company reputation and build a loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Design training and rehabilitation programs for athletes.
Lab Technician
Essilor of America, Inc.
Baltimore, MD
06.2021 - 03.2023
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
Logistics Supervisor
Harbor Freight Tools USA, Inc.
04.2020 - 06.2021
- Keep my team driven and motivated
- Provide a great customer experience
- Maintain a neat and safe warehouse
- Manage cash office
- Handle truck deliveries
- Be proficient with technology
- Handle and lift products of 50lbs above
- Forklift certified
- Train associates
- Ability to type and conduct emails.
Doctor's Assistant
ANIMAL HOSPITAL
02.2013 - 10.2013
- Feed animals and monitor whether they're eating
- Bathe pets when necessary
- Exercise the animals
- Assist veterinarians and vet technicians with lab work
- Clean, sterilize, and maintain kennels, operating rooms, examining rooms, cages, and surgical equipment
- Comfort and restrain pets during examinations and care
- Provide first aid to pets in an emergency, stabilizing them until a doctor can take over
- Administer medications to pets
- Perform some clerical duties.
Field Technician
COMCAST
01.2011 - 12.2012
- Install, maintain, and repair cable systems, most often involved with television and internet services
- Test and troubleshoot issues with network communication
- Conduct thorough inspections of cable lines to ensure the system is working correctly
- Repair related poles and towers to resolve cable issues
- Communicate and collaborate with other members of the field service team to resolve complex issues
- Provide high-quality service to all customers.
Education
High school diploma -
Skills
- Microsoft Office
- Versatile
- Excellent Communication
- Detail-Oriented
- Multi-tasker
- Efficiency & Organization
- Initiative
- Sense of Urgency
- Hard Worker
- Physical Ability
- Flexible Schedule
- Time Management Ability
- Problem Solving
- Quicker Learner
- Animal Restraint
- Animal Care
- Veterinary Technician Experience
- Pet Grooming
- Facebook Advertising
- Google Search Console
- Google Ads
- Warehouse Operations
- Logistics Planning
- Procurement support
- Supply Chain Coordination
- Lean principles
- Positive Attitude
- Willing to Learn
- Friendly and Personable
- Customer Service
- Customer Assistance
- Punctual and Reliable
- Warehouse Safety
- Loading and unloading
- Clear Communication
- Customer Relationships
- Heavy Lifting
- Energetic and Outgoing
- Pallet Jack Operation
- Product Labeling
- Forklift Operation
- Equipment Operation
- Product Organization
- Safety processes and procedures
- Supply Restocking
- Merchandise Rotation
- Paperwork Completion
- Proficient in Type equipment
- Teamwork and Collaboration
- Quick Learner
- Time Management
- Attention to Detail
- Motivated Team Player
- Critical Thinking
- Data Entry
- Organization and Categorization
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: True
Timeline
Material Handler
Catalent Pharma Solutions
04.2023 - Current
Lab Technician
Essilor of America, Inc.
06.2021 - 03.2023
Logistics Supervisor
Harbor Freight Tools USA, Inc.
04.2020 - 06.2021
Personal Fitness Trainer
HADEN SPORTS & PERFORMANCE
11.2014 - Current
Doctor's Assistant
ANIMAL HOSPITAL
02.2013 - 10.2013
Field Technician
COMCAST
01.2011 - 12.2012