Jack Albright
Tulsa,OK
Summary
Hardworking employee enthusiastic about learning the residential and commercial roofing industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Vivacious individual well-educated in determining customer needs based on personal features and other customer preference related factors. Attentive listener with excellent multitasking, communication and organizational abilities. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
14
14
years of professional experience
Work History
Sales Project Manager
Ready Roofer
03.2023 - Current
- Inspect residential and commercial roof systems
- Provide reports with recommendations base on observation during inspections
- Write estimates for repairs and replacements
- Negotiate contracts with property owners
- Meet with adjusters to discuss storm damage and collaborate on solutions
- Order materials for roofing projects
- Schedule roofing projects
- Project management of all builds
Community Care Representative
BuzzRX
09.2022 - Current
- Provide information to pharmacy staff
- Build various relationships including pharmacy staff, medical personnel, doctors, veterinarians, and all other members of the medical community.
- Develop marketing strategies and create marketing materials.
Sales Representative / Estimator
Kennedy Roofing Solutions
06.2021 - 12.2022
- Preform on site roof and property inspections for storm damage and solar installation compatibility
- Assist home owners with insurance claims due to storm damage
- Met with adjusters to perform inspections for storm damage
- Wrote supplements for items missing from adjuster estimate
- Created Excel spreadsheets for estimating.
- Wrote estimates for roofing and proposal for solar installations
- Ordered materials for roof repairs and complete replacements
- Project management on most builds
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Senior Representative
Primerica
07.2020 - 12.2022
- Set up appointments with potential and current customers to promote new products and services.
Tech Support
Turbo Tax
02.2021 - 08.2021
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Answered 100s incoming calls from residential customers.
- Identified potential sales and cross-selling opportunities and informed supervisor.
- Responded promptly to incoming sales leads and requests for technical support.
- Researched product and issue resolution tactics to address customer concerns.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided basic end-user troubleshooting and desktop support.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Licensed Insurance Producer
Farmers Insurance Agency
07.2018 - 07.2020
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Promoted [Company] products and services using upselling and other sales strategies.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Manager /Bartender
Bull In The Alley
02.2014 - 01.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
- Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Fleming's Prime Steakhouse & Wine Bar
01.2009 - 11.2014
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
Apprentice Electrician
Cobra
03.2013 - 08.2013
- Organized materials and tools in to maintain clean and neat work areas.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Pulled wire through conduits and through holes in walls and floors.
- Read and interpreted drawings to provide wiring layouts for new installations
Education
Associate of Applied Science - Electrical Mechanics
Vatterott College - Tulsa
Tulsa, OK03.2013
Skills
- Sales expertise
- Staff Training
- Customer Relations
- Product and Service Knowledge
- Roofing Sales
- Solar Sales
- Sales strategy development
Accomplishments
- Graduated top of the class for electrical mechanics and electrical technologies
- Developed training courses for residential roofing and trained all new employees
- Completed SolarEdge solar expert certification
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Used Microsoft Excel to develop spreadsheets for estimating
Timeline
Sales Project Manager
Ready Roofer
03.2023 - Current
Community Care Representative
BuzzRX
09.2022 - Current
Sales Representative / Estimator
Kennedy Roofing Solutions
06.2021 - 12.2022
Tech Support
Turbo Tax
02.2021 - 08.2021
Senior Representative
Primerica
07.2020 - 12.2022
Licensed Insurance Producer
Farmers Insurance Agency
07.2018 - 07.2020
Manager /Bartender
Bull In The Alley
02.2014 - 01.2018
Apprentice Electrician
Cobra
03.2013 - 08.2013
Bartender
Fleming's Prime Steakhouse & Wine Bar
01.2009 - 11.2014
Associate of Applied Science - Electrical Mechanics
Vatterott College - Tulsa
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