Jack Allen
Saint Johns,FL
Summary
Dynamic Service Technician with proven expertise at AWA Contracting Co. Inc in equipment installation and troubleshooting. Recognized for exceptional customer service and attention to detail, effectively diagnosing issues and providing tailored solutions. Skilled in preventive maintenance and adhering to safety procedures, ensuring high-quality service and client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Technician
AWA Contracting Co. Inc
10.2019 - 11.2024
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
High School Diploma -
Rickards High School
Tallahassee, FL04-1976
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Work with minimal supervision
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- Equipment troubleshooting
- OSHA requirements
- Diagnostic testing
- Professional and courteous
- Service reports
- Mechanical aptitude
- Quality assurance
- Hand tool expertise
- System installation
- Equipment inspection
- Diagnostics expertise
- Analytical thinking
- Time tracking
- Customer relationship management
- Operating test equipment
- HVAC systems
- Electrical systems
- Troubleshooting
- Safety procedures adherence
- Testing and evaluation
- Project management
- Technical support
- Diagnostics skill
- Client relationship management
- [Type] equipment expertise
- Mechanical tools
- Hand tools
- Cost estimations
- Troubleshooting and Diagnostics
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
Formerly ASE Master Certified Automotive Technician
Formerly ASE Master Certified Automotive Technician (9 fields)
1. Engine Repair
2.Automatic Transmission/Transaxle
3. Manual drivetrain and axles
4. Suspension and Sterring
5. Brakes
6. Electrical/Electronic Systems
7. Heating/Air Conditioning Systems
8. Engine Performance
9. Light Vehicle Diesel Engines
Timeline
Service Technician
AWA Contracting Co. Inc
10.2019 - 11.2024
High School Diploma -
Rickards High School
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